What is BrightEdge?
BrightEdge makes SEO and Content Performance Management easy and measurable with AI-powered solutions to help you discover the true search demand of visitors, and create engaging content that will convert prospects into paying customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
88 Plan to Renew
1
Since last award
71 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BrightEdge?
Pros
- Respectful
- Acts with Integrity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Alerts
Keyword Research
Rank Tracking
Competition Analysis
Content Optimization
Analytics and Reporting
On-Page Tracker/Optimization
Auditing
Local SEO
Backlink Tools
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Breadth of Features
Ease of IT Administration
Business Value Created
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
BrightEdge Reviews
Ron M. W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
I'm a BrightEdge Fanboy
Likeliness to Recommend
What differentiates BrightEdge from other similar products?
The product keeps innovating, alongside just how quickly the SEO industry continues to change. BrightEdge pioneered self-driving SEO while others had never even heard of the concept. I regularly use their advanced feature set but for those that are just on a base package, there is still plenty of innovation like SearchIQ that can help everybody diagnose page-level SEO elements. They have great service too. I have never met a CSR there that I didn't like.
What is your favorite aspect of this product?
I still love DataCube, which gives me a historic view of my website and/or any website. Great for keyword research but also great for competitive analysis. Every month, I am able to see changes in DataCube that help me understand the impact of my SEO updates and which direction my program is headed. Instant is pretty incredible too, although not everyone has purchased it, it is well worth the investment. An even better research tool than DataCube and I love DataCube.
What do you dislike most about this product?
Recommendations are still not all that helpful. Which is why SearchIQ has come at a great time. That will be the feature I use to analyze my pages and know what to optimize for next.
What recommendations would you give to someone considering this product?
Explore the feature set, and envision how you can use it for what you need. See how much support you'll be granted and lean on it. Often it is all about the set up. If you set up your keyword groups and pages properly, it'll be a pleasure to optimize using the guidance from their platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kari P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
Easy to use, helpful,customer service was annoying
Likeliness to Recommend
What differentiates BrightEdge from other similar products?
I haven't used similar products so I don't know. It is more helpful than conducting SEO audits on your own though.
What is your favorite aspect of this product?
I like how easy it is to go in and updated web pages to meet SEO standards. The SEO rules are simple and they tell you exactly what you need to update to improve SEO.
What do you dislike most about this product?
The customer care team was annoying. My account manager insisted on two calls a month and wouldn't let me cancel even if we had nothing to discuss. He wasted my time.
What recommendations would you give to someone considering this product?
Schedule a couple of calls in the beginning and then ask to only have calls as needed with your rep.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Wastes Time
- Less Efficient Service
- Less Effective Service
Please tell us why you think this review should be flagged.
Frederico C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
Easy to use, but price quality rather disappoints.
Likeliness to Recommend
What differentiates BrightEdge from other similar products?
User interface and its keyword research were a step above quite a few of the competitors.
What is your favorite aspect of this product?
Customer support was always available to help, but that comes at a hefty price tag. Keyword research helped achieve many content ideas.
What do you dislike most about this product?
For a very small fraction portion of the price paid you can use several other platforms that will allow you to get the job done in terms of content, while being much more productive with technical audits and what not.
What recommendations would you give to someone considering this product?
Give the trial a run, but you'd be much better off with something like SEMrush.
Pros
- Caring
- Respectful
- Helps Innovate
- Continually Improving Product
Cons
- Vendor's Interest First
- Less Generous
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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