BrightEdge Logo
BrightEdge Logo
BrightEdge Technologies

BrightEdge

Composite Score
7.5 /10
CX Score
7.2 /10
Category
BrightEdge
7.5 /10

What is BrightEdge?

BrightEdge makes SEO and Content Performance Management easy and measurable with AI-powered solutions to help you discover the true search demand of visitors, and create engaging content that will convert prospects into paying customers.

Company Details


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Awards & Recognition

BrightEdge won the following awards in the Search Engine Optimization category

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BrightEdge Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BrightEdge.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

88 Plan to Renew

1
Since last award

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BrightEdge?

8% Negative
10% Neutral
82% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 80

Alerts

84

Keyword Research

84

Rank Tracking

84

Competition Analysis

84

Content Optimization

83

Analytics and Reporting

81

On-Page Tracker/Optimization

77

Auditing

72

Local SEO

70

Backlink Tools

69

Vendor Capability Ratings

Average 79

Vendor Support

87

Availability and Quality of Training

82

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Implementation

80

Breadth of Features

79

Ease of IT Administration

78

Business Value Created

77

Ease of Data Integration

77

Ease of Customization

73

Usability and Intuitiveness

72

BrightEdge Reviews

Jered S.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use, and helpful team over at Brightedge

Likeliness to Recommend

10 /10

What differentiates BrightEdge from other similar products?

Dedicated team that is extremely helpful and an intuitive product that helps me with just about everything I do. All of there features serve a clear purpose and everything is very insightful!

What is your favorite aspect of this product?

Keyword tracking and analytics

What do you dislike most about this product?

I honestly can't think of anything. I've used other tools and nothing really comes close to Brightedge in my opinion.

What recommendations would you give to someone considering this product?

There is a bit of learning curve but once you understand how everything comes together, it is extremely easy to use. Of course the team helps you with this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael T.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic customer engagement product

Likeliness to Recommend

9 /10

What differentiates BrightEdge from other similar products?

BrightEdge is the most powerful tool that gives us customers insights before our competitors become aware.

What is your favorite aspect of this product?

It enables my team to create content and find reliable means of publishing it to attract more clients to our business. It effectively boosts performance of our social media tools by creating the most effective marketing campaigns.

What do you dislike most about this product?

The performance of this platform has not interfered with our daily tasks since we deployed it. It has performed well and I am proud of it.

What recommendations would you give to someone considering this product?

For organization and planning of marketing campaigns this is the most suitable platform for organizing such projects. It delivers effectively with lower cost of management.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Caring
  • Fair
  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Leading software for SEO

Likeliness to Recommend

5 /10

Pros

  • Helps Innovate
  • Caring
  • Transparent
  • Continually Improving Product

Cons

  • Less Productive
  • Less Inspiring
  • Wastes Time

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