BrightEdge Logo
BrightEdge Logo
BrightEdge Technologies

BrightEdge

Composite Score
7.5 /10
CX Score
7.2 /10
Category
BrightEdge
7.5 /10

What is BrightEdge?

BrightEdge makes SEO and Content Performance Management easy and measurable with AI-powered solutions to help you discover the true search demand of visitors, and create engaging content that will convert prospects into paying customers.

Company Details


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Awards & Recognition

BrightEdge won the following awards in the Search Engine Optimization category

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BrightEdge Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BrightEdge.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

88 Plan to Renew

1
Since last award

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BrightEdge?

8% Negative
10% Neutral
82% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 80

Alerts

84

Keyword Research

84

Rank Tracking

84

Competition Analysis

84

Content Optimization

83

Analytics and Reporting

81

On-Page Tracker/Optimization

77

Auditing

72

Local SEO

70

Backlink Tools

69

Vendor Capability Ratings

Average 79

Vendor Support

87

Availability and Quality of Training

82

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Implementation

80

Breadth of Features

79

Ease of IT Administration

78

Business Value Created

77

Ease of Data Integration

77

Ease of Customization

73

Usability and Intuitiveness

72

BrightEdge Reviews

Glendon F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

haard to use bt fairly effective

Likeliness to Recommend

7 /10

What differentiates BrightEdge from other similar products?

i have no idea

What is your favorite aspect of this product?

keywrod research

What do you dislike most about this product?

complicated

What recommendations would you give to someone considering this product?

neogiate price

Pros

  • Reliable
  • Caring
  • Respectful
  • Client Friendly Policies

Ivan c.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use but pricey

Likeliness to Recommend

8 /10

What differentiates BrightEdge from other similar products?

More organization

What is your favorite aspect of this product?

Organization

What do you dislike most about this product?

User interface

What recommendations would you give to someone considering this product?

Get training

Pros

  • Generous Negotitation
  • Over Delivered
  • Transparent
  • Security Protects

Cons

  • Less Reliable

Daniel K.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Feature saturated with a strong support team

Likeliness to Recommend

9 /10

What differentiates BrightEdge from other similar products?

The breadth or reports offered, the ability to customize reports and ability to dig deep in competitor performance

What is your favorite aspect of this product?

The ease of use and ability to create personalized dashboards

What do you dislike most about this product?

The weekly crawl/reporting, and sometimes there were data anomalies that weren't clear

What recommendations would you give to someone considering this product?

Make sure you review competitor products and have a full overview of all the functionality

Pros

  • Fair
  • Acts with Integrity
  • Helps Innovate
  • Reliable

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