BrightEdge Logo
BrightEdge Logo
BrightEdge Technologies

BrightEdge

Composite Score
7.5 /10
CX Score
7.2 /10
Category
BrightEdge
7.5 /10

What is BrightEdge?

BrightEdge makes SEO and Content Performance Management easy and measurable with AI-powered solutions to help you discover the true search demand of visitors, and create engaging content that will convert prospects into paying customers.

Company Details


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Awards & Recognition

BrightEdge won the following awards in the Search Engine Optimization category

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BrightEdge Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BrightEdge.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

88 Plan to Renew

1
Since last award

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BrightEdge?

8% Negative
10% Neutral
82% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 80

Alerts

84

Keyword Research

84

Rank Tracking

84

Competition Analysis

84

Content Optimization

83

Analytics and Reporting

81

On-Page Tracker/Optimization

77

Auditing

72

Local SEO

70

Backlink Tools

69

Vendor Capability Ratings

Average 79

Vendor Support

87

Availability and Quality of Training

82

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Implementation

80

Breadth of Features

79

Ease of IT Administration

78

Business Value Created

77

Ease of Data Integration

77

Ease of Customization

73

Usability and Intuitiveness

72

BrightEdge Reviews

Ben l.

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Poor tools and UI make brightedge frustrating

Likeliness to Recommend

2 /10

What differentiates BrightEdge from other similar products?

It doesn't really differentiate itself from similar products

What is your favorite aspect of this product?

The content analysis tool is OK

What do you dislike most about this product?

Their version of visibility (share of voice) is inconsistent, confusing and extremely difficult to set up and create reports.

What recommendations would you give to someone considering this product?

There are much better tools out there that do a similar job and some even for less money

Pros

  • Trustworthy
  • Respectful
  • Client Friendly Policies
  • Fair

Cons

  • Inhibits Innovation
  • Less Performance Enhancing
  • Less Effective Service

Matthew A.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Great Platform & Leader in the Digital Landscape!

Likeliness to Recommend

9 /10

What differentiates BrightEdge from other similar products?

The functionality and unique products offered with unique selling points

What is your favorite aspect of this product?

The unique software keyword research and competitor part of the platform call the DataCube!

What recommendations would you give to someone considering this product?

Make sure that your business requirements are met overall, as the product offered and amazing features can derail (in a good way) what the platform can do.

Pros

  • Unique Features
  • Reliable
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Under Delivered
  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

Great cs reps! Interface could be updated.

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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