BrightEdge Logo
BrightEdge Logo
BrightEdge Technologies

BrightEdge

Composite Score
7.5 /10
CX Score
7.2 /10
Category
BrightEdge
7.5 /10

What is BrightEdge?

BrightEdge makes SEO and Content Performance Management easy and measurable with AI-powered solutions to help you discover the true search demand of visitors, and create engaging content that will convert prospects into paying customers.

Company Details


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Awards & Recognition

BrightEdge won the following awards in the Search Engine Optimization category

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BrightEdge Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BrightEdge.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

88 Plan to Renew

1
Since last award

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BrightEdge?

8% Negative
10% Neutral
82% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 80

Alerts

84

Keyword Research

84

Rank Tracking

84

Competition Analysis

84

Content Optimization

83

Analytics and Reporting

81

On-Page Tracker/Optimization

77

Auditing

72

Local SEO

70

Backlink Tools

69

Vendor Capability Ratings

Average 79

Vendor Support

87

Availability and Quality of Training

82

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Implementation

80

Breadth of Features

79

Ease of IT Administration

78

Business Value Created

77

Ease of Data Integration

77

Ease of Customization

73

Usability and Intuitiveness

72

BrightEdge Reviews

Luke H.

  • Role: Consultant
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Love the tool. It is very powerful.

Likeliness to Recommend

8 /10

What differentiates BrightEdge from other similar products?

The breath of features are a major plus.

What is your favorite aspect of this product?

The breath of functionality

What do you dislike most about this product?

Highly difficult to train others on this

What recommendations would you give to someone considering this product?

Cost and need level first.

Pros

  • Performance Enhancing
  • Unique Features
  • Reliable
  • Enables Productivity

Cons

  • Less Generous

Mark R.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

The capabilities to site audit seem endless

Likeliness to Recommend

10 /10

What differentiates BrightEdge from other similar products?

Detailed scraping of metadata from every single page of a website

What is your favorite aspect of this product?

Even with ridiculously bloated sites it gives me a visual almost instantly

What do you dislike most about this product?

I feel the top tabbing could be handled a little differently

What recommendations would you give to someone considering this product?

Perfect if you need a quick glance at the structure, load times of a site and its architecture

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicolette H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use, with tons of features

Likeliness to Recommend

9 /10

What differentiates BrightEdge from other similar products?

Our Customer Representative that gives us insights, and has meetings with us every two weeks is so important. He is basically an extra member of our team.

What is your favorite aspect of this product?

The data cube, our customer rep, and reporting.

What do you dislike most about this product?

Too many features to use that we can't with our short staff.

What recommendations would you give to someone considering this product?

Think about how many people on your marketing team, but remember that the customer service rep is like an extra employee.

Pros

  • Enables Productivity
  • Respectful
  • Client's Interest First
  • Helps Innovate

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