BrightEdge Logo
BrightEdge Logo
BrightEdge Technologies

BrightEdge

Composite Score
7.5 /10
CX Score
7.2 /10
Category
BrightEdge
7.5 /10

What is BrightEdge?

BrightEdge makes SEO and Content Performance Management easy and measurable with AI-powered solutions to help you discover the true search demand of visitors, and create engaging content that will convert prospects into paying customers.

Company Details


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Awards & Recognition

BrightEdge won the following awards in the Search Engine Optimization category

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BrightEdge Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BrightEdge.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

88 Plan to Renew

1
Since last award

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BrightEdge?

8% Negative
10% Neutral
82% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 80

Alerts

84

Keyword Research

84

Rank Tracking

84

Competition Analysis

84

Content Optimization

83

Analytics and Reporting

81

On-Page Tracker/Optimization

77

Auditing

72

Local SEO

70

Backlink Tools

69

Vendor Capability Ratings

Average 79

Vendor Support

87

Availability and Quality of Training

82

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Implementation

80

Breadth of Features

79

Ease of IT Administration

78

Business Value Created

77

Ease of Data Integration

77

Ease of Customization

73

Usability and Intuitiveness

72

BrightEdge Reviews

Shane M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

On Cutting Edge with New Features

Likeliness to Recommend

9 /10

What differentiates BrightEdge from other similar products?

wraps up multiple solutions into one platform solution - Ex. Data Cube/SEO with Content Advisor for AI content solutions.

What is your favorite aspect of this product?

Custom competitive dashboards

What do you dislike most about this product?

The learning curve at first takes a little bit, but that is where your support rep comes in to help with that hands-on learning.

What recommendations would you give to someone considering this product?

Intergration of the Content Advisor tool with your SEO research data all in one platform is key and a strong selling point.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Effective for biz communication, expensive.

Likeliness to Recommend

6 /10

Pros

  • Efficient Service
  • Effective Service
  • Respectful
  • Helps Innovate

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Commodity Features

Brier B.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic product. Love the constant innovation.

Likeliness to Recommend

8 /10

What differentiates BrightEdge from other similar products?

The amount of SEO features, keyword tracking and AI options. Plus they are always upgrading and adding new features.

What is your favorite aspect of this product?

Instant results, measurement tools, new AI content brief features and the team itself.

What do you dislike most about this product?

Sometimes they remove useful aspects of their platform for maintenance. But they always listed to our feedback and requests.

What recommendations would you give to someone considering this product?

This is a great tool for SEO professionals. Work with the Brightedge team to meet all of your companies needs and requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Caring
  • Respectful

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