BrightEdge Logo
BrightEdge Logo
BrightEdge Technologies

BrightEdge

Composite Score
7.5 /10
CX Score
7.2 /10
Category
BrightEdge
7.5 /10

What is BrightEdge?

BrightEdge makes SEO and Content Performance Management easy and measurable with AI-powered solutions to help you discover the true search demand of visitors, and create engaging content that will convert prospects into paying customers.

Company Details


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Awards & Recognition

BrightEdge won the following awards in the Search Engine Optimization category

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BrightEdge Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BrightEdge.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

88 Plan to Renew

1
Since last award

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BrightEdge?

8% Negative
10% Neutral
82% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 80

Alerts

84

Keyword Research

84

Rank Tracking

84

Competition Analysis

84

Content Optimization

83

Analytics and Reporting

81

On-Page Tracker/Optimization

77

Auditing

72

Local SEO

70

Backlink Tools

69

Vendor Capability Ratings

Average 79

Vendor Support

87

Availability and Quality of Training

82

Quality of Features

81

Product Strategy and Rate of Improvement

80

Ease of Implementation

80

Breadth of Features

79

Ease of IT Administration

78

Business Value Created

77

Ease of Data Integration

77

Ease of Customization

73

Usability and Intuitiveness

72

BrightEdge Reviews

Mark W.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Easy to use but has a learning curve.

Likeliness to Recommend

7 /10

What differentiates BrightEdge from other similar products?

Great product support.

What is your favorite aspect of this product?

Content creation ideas.

What do you dislike most about this product?

Can take time to learn product.

What recommendations would you give to someone considering this product?

Research all tools, compare.

Pros

  • Unique Features
  • Performance Enhancing
  • Trustworthy
  • Saves Time

Brady A.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Comprehensive platform with actionable insights

Likeliness to Recommend

10 /10

What differentiates BrightEdge from other similar products?

BrightEdge's platform is based on creating actionable insights from data sourced directly from their first-party tools. The customer success team support is also unique; the biweekly calls with our success manager provide a level of accountability and support that is much needed! Additionally, many tools like BrightEdge have hard caps on how many URLs you can crawl or how many users you can have in the platform. That is not the case with BrightEdge!

What is your favorite aspect of this product?

I think my favorite aspect is how execution and reporting are built into the workflow of the product. You can build dashboards that correlate work done in the system to performance on the website.

What do you dislike most about this product?

I think that there are a few tools that are cumbersome to use. Assigning tasks is a bit laborious, and I wish a few parts of the overall workflow could be automated instead of manually achieved.

What recommendations would you give to someone considering this product?

Ask about their new feature AutoPilot, and automated set of tools to optimize fundamental parts of your website that are typically "low-hanging fruit". More generally, consider if you are happy with how you currently report the value of your SEO work and content strategy. Do you have the means to communicate with data that is clear how to increase the performance of your content? If not, you should seriously consider BrightEdge!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Caring

Allie F.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Comprehensive analytics, lots of info

Likeliness to Recommend

7 /10

What differentiates BrightEdge from other similar products?

Comprehensive analytics

What is your favorite aspect of this product?

Analytics

What do you dislike most about this product?

Not sure, some tabs could be confusing

What recommendations would you give to someone considering this product?

Have a demo

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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