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Bridge LMS

Composite Score
7.4 /10
CX Score
7.6 /10
Category
Bridge LMS
7.4 /10

What is Bridge LMS?

People: the one resource you can’t afford to ignore, lose, or replace. And the one thing that everything Bridge does is built around. With the Bridge suite of human capital management solutions, your people are more than people; they’re happier, more successful, more engaged, more results-driven people who stay.

Company Details


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Awards & Recognition

Bridge LMS won the following awards in the Learning Management - Midmarket category

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Bridge LMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bridge LMS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

90 Plan to Renew

76 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
78%
Negotiation and Contract:
72%
Conflict Resolution:
83%
Strategy & Innovation:
68%
Service Experience:
86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bridge LMS?

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4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Caring
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 73

3rd Party Integration

100

Instructor Led Training

78

International Support

78

Course Management

78

Customer Partner Training

77

Lesson Planning

76

Content Management

75

Assessments and Quizzes

74

Gradebook

73

Content Creation

73

Student Collaboration

71

Vendor Capability Ratings

Average 75

Vendor Support

83

Ease of Implementation

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

Ease of IT Administration

77

Business Value Created

75

Quality of Features

73

Ease of Data Integration

73

Product Strategy and Rate of Improvement

73

Breadth of Features

69

Ease of Customization

66

Bridge LMS Reviews

Justine G.

  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great for end user, lots lacking for adminstration

Likeliness to Recommend

5 /10

What differentiates Bridge LMS from other similar products?

I do really enjoy the ability to use Bridge as a scheduling tool (Live trainings) as well as a course creation tool (Courses).

What is your favorite aspect of this product?

They had taken a lot of our suggestions in regards to the live training feedback we are getting. It is easy to schedule, edit, and sign up. The automatic attendance feature through Teams has been LIFE CHANGING. I also heard they are implementing an automatic connection to Outlook with live trainings which will also be incredible.

What do you dislike most about this product?

Reporting: - You can't filter by completion date, only enrollment date for live trainings, which won't give you information on people who actually attended training in a certain time frame, only who signed up for one. Communication: - If you make a change to a live training date there is no option to automatically communicate that to participants - There is no way to pull an excel file that has the emails of a single live session training, only big groupings of live sessions. This makes it hard to send files or communicate changes - If you make a change to due dates for courses, there is no way to change it for people who have enrolled

What recommendations would you give to someone considering this product?

I would make sure that they have a great IT infrastructure in place and specific people assigned to manage scheduling, course creation, communication, etc.

Pros

  • Security Protects
  • Continually Improving Product
  • Caring
  • Respectful

Cons

  • Inhibits Innovation
  • Less Reliable
  • Less Performance Enhancing

Julie M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Fantastic Product.

Likeliness to Recommend

10 /10

What differentiates Bridge LMS from other similar products?

Technical support! quality technical staff that keeps maintenance low for us.

What is your favorite aspect of this product?

Low maintenance. like the energizer bunny - just keeps running with little attention.

What do you dislike most about this product?

In our specific use case - we would like 'folder' type partitions to prevent authors from seeing other authors content.

What recommendations would you give to someone considering this product?

Definitely worth the look!

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Jennifer F.

  • Role: Industry Specific Role
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Fantastic customer support!

Likeliness to Recommend

8 /10

What differentiates Bridge LMS from other similar products?

The amazing support that Bridge provides from sales through implementation is second to none. Bridge provides not only administrator support but customer support for our external users. Worth the cost to be able to lean on their amazingly knowledgeable staff.

What is your favorite aspect of this product?

The support offered

What do you dislike most about this product?

More customization of the user's view of the LMS for our company

What recommendations would you give to someone considering this product?

Ask to look at what other's do with the system. So many users stories. Join and become one of us!

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Saves Time

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