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Brevo Logo
Brevo

Brevo

8.9 /10
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In Partnership With SelectHub

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Category
Brevo
8.9 /10

What is Brevo?

Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.

Company Details

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Awards & Recognition

Brevo won the following awards in the Email Marketing category

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Brevo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brevo.

91 Likeliness to Recommend

97 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brevo?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Includes Product Enhancements
  • Trustworthy
  • Transparent

Feature Ratings

Average 84

Email Delivery

92

Sales Intelligence & Conversion Rates

87

Contact Database

87

SPAM Compliance

86

Segmentation

86

Campaign Management

86

Basic Reporting and Analytics

85

Content Authoring

83

Mobile Optimized

82

Text Messaging

82

A/B Testing

82

Vendor Capability Ratings

Average 83

Business Value Created

89

Ease of Implementation

85

Ease of IT Administration

85

Breadth of Features

84

Ease of Data Integration

83

Vendor Support

83

Usability and Intuitiveness

83

Availability and Quality of Training

83

Quality of Features

82

Product Strategy and Rate of Improvement

82

Ease of Customization

80

Brevo Reviews

Ruben Aaron C.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2024

The simplest email marketing management tool

Likeliness to Recommend

10 /10

What differentiates Brevo from other similar products?

The integration with the simple CRM

What is your favorite aspect of this product?

Simplicity and great pay-as-you-go plan

What do you dislike most about this product?

It's constantly changing

What recommendations would you give to someone considering this product?

Most of the changes are for good.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fahad A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Maintaining 100% delivery rate with Brevo

Likeliness to Recommend

10 /10

What differentiates Brevo from other similar products?

The tool is super simple to setup and integrate with your website, especially if you're running on WordPress. The detailed transactional logs make it easy to have track of all emails sent to customers.

What is your favorite aspect of this product?

The transactional email log that lets you see all the details regarding any email sent through Brevo is epic. All emails sent automatically by WooCommerce (through Brevo) are there and you can easily identify if there are any issues with delivery.

What do you dislike most about this product?

It would be good to see a live support, together with slightly faster technical support. The tool itself satisfies to full extent, the only challenge we faced is wait-time when we need support.

What recommendations would you give to someone considering this product?

Make sure to have a webmaster onboard to properly set up all DNS records.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Raef N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

The ideal tool for business

Likeliness to Recommend

10 /10

What differentiates Brevo from other similar products?

We began utilizing it in the corporation because of all the valuable and productive things it can do for us. Considering all the useful features it provides for our department, we implemented this tool. We love how it automates the process of building and maintaining relationships with customers, whether it's through email or social media.

What is your favorite aspect of this product?

The fact that it is a fascinating and appealing tool now helps the staff feel engaged and inspired to incorporate it into the activities. This is mainly due to its easy and light handling, one of its key advantages. Also, you should always provide great pricing plans to make clients want to add it to their company even more.

What do you dislike most about this product?

As it has met my requirements, I have not encountered any problems or issues with this tool thus far; on the contrary, it is effective and productive.

What recommendations would you give to someone considering this product?

I suggest this tool to any company because of the great value it adds to the marketing realm. Brevo is not only multipurpose but also online, simple to use, and requires little time to educate employees to use. Its inexpensive plans and adaptable pricing structure make it a good fit for small enterprises looking to keep client satisfaction high.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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