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Brevo

Brevo

8.9 /10
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In Partnership With SelectHub

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Brevo
8.9 /10

What is Brevo?

Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.

Company Details

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Awards & Recognition

Brevo won the following awards in the Email Marketing category

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Brevo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brevo.

91 Likeliness to Recommend

97 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brevo?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Includes Product Enhancements
  • Trustworthy
  • Transparent

Feature Ratings

Average 84

Email Delivery

92

Sales Intelligence & Conversion Rates

87

Contact Database

87

SPAM Compliance

86

Segmentation

86

Campaign Management

86

Basic Reporting and Analytics

85

Content Authoring

83

Mobile Optimized

82

Text Messaging

82

A/B Testing

82

Vendor Capability Ratings

Average 83

Business Value Created

89

Ease of Implementation

85

Ease of IT Administration

85

Breadth of Features

84

Ease of Data Integration

83

Vendor Support

83

Usability and Intuitiveness

83

Availability and Quality of Training

83

Quality of Features

82

Product Strategy and Rate of Improvement

82

Ease of Customization

80

Brevo Reviews

Anthony H.

  • Role: Industry Specific Role
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Latest Email Marketing Platform

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

Sendinblue is the emerging hub for transacting the bundle of mails and SMS. It offers basic CRM compatibility. Additionally, this innovative software supports the integration of an impactful automation range. The Sendinblue also supports the template customization options that are rare in the marketing tools.

What is your favorite aspect of this product?

Sendinblue has enabled the customers to enjoy the free services in the cost-free version. This software has evolved features like an enhanced template, prolonged automation, and integral CRM properties. Thus, this tool is good enough to support small enterprises.

What do you dislike most about this product?

The email marketing platforms should support the user-friendly interface that will help in initiating the setup. But, the Sendinblue is a bit risky in this concern and the initial setup can be a bit tiring. Thus, this software enables a limited number of email transactions, which is a very down point of this tool.

What recommendations would you give to someone considering this product?

Sendinblue has been constantly improving its features over the years. They have built up a good position in the market. So, I would surely recommend this software to all of us. So, use this platform and enjoy the multiple intuitive templates, CRM attributes, and a bunch of transactional emails. You will like the easy-to-use features that provide brilliant performance.

Pros

  • Effective Service
  • Reliable
  • Enables Productivity
  • Trustworthy

Alecsandra V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A fairly good email marketing tool

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

I appreciate how simple it is to write an email using their email editor and then reproduce our theme for subsequent email marketing. It saves me so much time which makes composing & sending emails. I particularly appreciate the extensive set of capabilities available through the dashboard. We may personalize our interface by removing any item that we don't wish to utilize.

What is your favorite aspect of this product?

Sendinblue had enabled me to interact with my digital world in a simple and straightforward way. Since adopting Sendinblue, I have witnessed a significant increase in list involvement. Because of the Sendinblue statistics, I do have a better understanding of the influence of my emails upon my network.

What do you dislike most about this product?

List categorization in SendInBlue was a difficult concept for me to grasp. It cost me quite some time to browse through the lessons and materials they supplied to locate the solution I wanted.

What recommendations would you give to someone considering this product?

If Sendinblue is your preferred email marketing platform, go with it! Sendinblue offers a good interface which is an ideal alternative for assisting you in saving time with mailing lists.

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Respectful

Joan M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Sendinblue, management of your digital marketing

Likeliness to Recommend

9 /10

What differentiates Brevo from other similar products?

Sendinblue has helped us a lot with all our marketing campaigns, as it was a very laborious task, It allows us to make campaigns with dynamic content that adapt to the companies we send them and the best thing is that we can test the content before sending it thus avoiding errors.

What is your favorite aspect of this product?

Your campaign reports are very complete and allow us to see details of customer behavior with our emails and products. Its system ensures that the emails sent do not fall into spam and that they are viewed by all customers sent.

What do you dislike most about this product?

The drag and drop option is presenting us with problems, which slows down the creation of emails. I don't know if it's due to the software, my computer or a bad update. They should put more template options because they are not varied.

What recommendations would you give to someone considering this product?

We can confidently say that this software helped us to increase our clients and the sale of our products thanks to its powerful marketing campaigns and all the options and functions that allow us to create a complete, dynamic campaign that captures the attention of our clients.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Caring

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