In Partnership With SelectHub
What is Brevo?
Brevo is an all-in-one platform to manage your customer relationships via Email, SMS, Chat and moreBrevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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In Partnership With SelectHub
Brevo Ratings
Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Respectful
- Includes Product Enhancements
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Sales Intelligence & Conversion Rates
Contact Database
SPAM Compliance
Segmentation
Campaign Management
Basic Reporting and Analytics
Content Authoring
Mobile Optimized
Text Messaging
A/B Testing
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
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Brevo Reviews
Cait V.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Apr 2022
Below average but gets the job done
Likeliness to Recommend
What differentiates Brevo from other similar products?
Ease of integration
What is your favorite aspect of this product?
Multiple campaigns
What do you dislike most about this product?
Limited feature depth
What recommendations would you give to someone considering this product?
Great for simple email campaigns
Pros
- Inspires Innovation
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Cons
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Marco C.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Apr 2022
Exceptional alternative to Mailchimp
Likeliness to Recommend
What differentiates Brevo from other similar products?
You can find countless mail marketing tools on the market. Sendinblue is a solid solution with a very complete documentation, tutorials and even a full-fledged training course for all clients. Their support team is knowledgeable and quick to respond to queries.
What is your favorite aspect of this product?
The marketing automation module is easy to use, thanks to its drag and drop interface. As a UE business, I also especially appreciate the GDPR compliance and special attention to this very important legal aspect.
What do you dislike most about this product?
There aren't many mail templates to choose from. I'd also appreciate more guidance in defining automations, but this is a part of Sendinblue paid offering, so I can't really complain.
What recommendations would you give to someone considering this product?
If you're looking for a more convenient alternative to Mailchimp, try Sendinblue. It won't disappoint you.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2022
Less than a platform more than a manager!
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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