Brevo

What differentiates Brevo from other similar products?

Sendinblue is a powerful tool that facilitates the business-customer relationship in our company, through the development and implementation of advertising campaigns based on email batches, messaging offers, and special tracking of customers according to certain characteristics. With the tool we stay closer to our customers, we can even send cards on holidays and congratulations on birthdays, all in one place.

What is your favorite aspect of this product?

The bounce rate in the campaigns used is extremely lower than with other similar tools, excellent when planning advertising campaigns, offers a much better price than its competitors, making it an option to take into account. The list management is quite simple allowing us to save time when performing our operations, which leaves us time to go organizing things apart.

What do you dislike most about this product?

The technical support is not very good to say, there have been countless problems where we only get late response and generic solutions that do not really address the problem, this makes it very annoying to use sometimes as we must invent how to fix it, and we are supposed to be paying for something that should work. Slowness issues at times and an interface that sometimes leaves a lot to be desired.

What recommendations would you give to someone considering this product?

Not recommended because it is a tool that still has many problems, it seems to be in development stage and its customer service is extremely annoying, the application will have a future if they can solve some of the problems that has been presenting for a long time, therefore, I would not recommend it because it can cause many headaches in the companies in question.

What differentiates Brevo from other similar products?

We are using this software to create email marketing campaigns and without a doubt we have been pleasantly surprised, because it is easy to use and has templates that make our work easier, in addition to achieving extraordinary results in each campaign. I like that it has different tools that allow us to achieve our goal of being read, such as spam blocking.

What is your favorite aspect of this product?

It has a large library of images that helps us to create modern designs, in the creation of campaigns. In addition to the fact that its templates are very eye-catching and capture attention quickly, being the main objective of the campaign. It allows us to track interactions, both open emails and clicks.

What do you dislike most about this product?

I tried to use the program for other types of campaigns, for example in social networks and SMS and I did not succeed, to tell the truth I have not contacted the technical service to receive help on this issue, but I would like that the process and configuration of these tools of the program were not so cumbersome.

What recommendations would you give to someone considering this product?

Although we have only been using the program for a short time, the truth is that we have obtained excellent results with the executed campaigns, our number of prospects and sales has multiplied by 50% or more, so our email marketing campaigns have been very successful. We are eager to be able to configure the software to develop our SMS and social media campaigns and make them work as well as our email campaigns.

What differentiates Brevo from other similar products?

Communicate and grow with a single platform that gives you email, SMS, chat, landing pages, ads and more. Focus on the important things and put the rest on autopilot with marketing. Promote special and upcoming events through bulk SMS marketing campaigns sent to a list of contacts in your database. Just write your message, choose a list and schedule it to be sent on the date you want. Send the most important or urgent messages directly to your customers' cell phones. Set up transactional SMS for order confirmations, shipping updates and much more through our API, marketing automation.

What is your favorite aspect of this product?

Create personalized messages. Personalize SMS messages by dynamically segmenting and adding individual contact attributes, such as first or last name, company name or other information you have about your contacts. Track the performance of your SMS campaigns with key marketing metrics to see what's working and what can be improved. Detect real-time problems in transactional SMS messages using deliverability reports and real-time interaction statistics.

What do you dislike most about this product?

User cannot open a link to a contact from search results in a new tab because it is a JavaScript button, not a link, which means navigation is much slower. Support for resellers, the fee email does not indicate that it is a white account.

What recommendations would you give to someone considering this product?

Improve the design, interaction and deliverability of your transactional messages. Simple and flexible configuration. It is very easy to connect your Gmail, Yahoo and Outlook email accounts to Inbox. You can also connect other email clients of your choice or any custom email address that uses your domain with our IMAP configuration. Show ads to your website visitors as they browse other sites and remind them why you are the best solution.