In Partnership With SelectHub
What is Braze?
Braze is a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and the brands they love. Context underpins every Braze interaction, helping brands foster human connection with consumers.
Company Details
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In Partnership With SelectHub
Braze Ratings
Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
92 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Braze?
Pros
- Helps Innovate
- Acts with Integrity
- Respectful
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Multivariant Testing
SMS Marketing
Marketing Asset Management
Marketing Project Management
Social Media Marketing Management
Mobile Marketing Management
Marketing Analytics
Marketing Master Data Management
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Quality of Features
Ease of Data Integration
Ease of IT Administration
Braze Reviews
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2022
Easy to use
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
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Oliver S.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Apr 2022
A super powerful and intuitive automation tool.
Likeliness to Recommend
What differentiates Braze from other similar products?
It's intuitive and easy to use for new users, but also feature-packed, meaning experienced users are constantly finding new things.
What is your favorite aspect of this product?
The speed at which it takes to get personalised campaigns up and running in no time at all.
What do you dislike most about this product?
Can't think of any.
What recommendations would you give to someone considering this product?
Take the time to read the training documents. Get across the foundations early.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kristijan A.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2022
A modern CRM solution built for mobile apps!
Likeliness to Recommend
What differentiates Braze from other similar products?
Braze was built in the age of smartphones, mobile apps, and MarTech stacks - and it truly satisfied the needs of businesses that are mobile-first and who run data-powered marketing.
What is your favorite aspect of this product?
The advanced segmentation capabilities, the breadth of channels available, and the amazing Canvas tool that lets you build detailed, multi-channel, multi-step journeys for your users.
What do you dislike most about this product?
Nothing really.
What recommendations would you give to someone considering this product?
If your business is making money through or with the help of a mobile app - Braze is the tool for you!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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