In Partnership With SelectHub
What is Braze?
Braze is a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and the brands they love. Context underpins every Braze interaction, helping brands foster human connection with consumers.
Company Details
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In Partnership With SelectHub
Braze Ratings
Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
92 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Braze?
Pros
- Helps Innovate
- Acts with Integrity
- Respectful
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Multivariant Testing
SMS Marketing
Marketing Asset Management
Marketing Project Management
Social Media Marketing Management
Mobile Marketing Management
Marketing Analytics
Marketing Master Data Management
Vendor Capability Ratings
Business Value Created
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Quality of Features
Ease of Data Integration
Ease of IT Administration
Braze Reviews
Fatima G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2022
"Outstanding assistance provided to the clients"
Likeliness to Recommend
What differentiates Braze from other similar products?
The customer service is excellent in general, and the support crew is really fast to respond to any questions or concerns that may emerge and to resolve any issues that may occur. is what sets Braze apart from other programs of a similar sort that are accessible in a number of different formats.
What is your favorite aspect of this product?
Despite the fact that the gadget is relatively easy to use, the quality of the customer service that is provided is what most impresses me about the product. This is true despite the fact that the device's operation is obvious just looking at it. Never once have I been in a position where I lacked access to the essential assistance.
What do you dislike most about this product?
There is not the tiniest bit about Braze that I find attractive in any way, shape, or form. Not one thing. It has prevented me from seeing major decreases in either the amount of time I spend or the level of annoyance I experience when compared to the archaic equipment that we used to have in the past. This is the case when compared to the equipment that we had in the past.
What recommendations would you give to someone considering this product?
This is an amazing tool to utilize if you have a pressing need to generate emails and push alerts quickly.
Pros
- Enables Productivity
- Inspires Innovation
- Client Friendly Policies
- Altruistic
Please tell us why you think this review should be flagged.
Frazer M.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2022
"Excellent work with the customers"
Likeliness to Recommend
What differentiates Braze from other similar products?
The customer service is outstanding in general, and the support team is lightning quick to reply and fix any problems that may arise. is what differentiates Braze from other applications of a similar kind available in various formats.
What is your favorite aspect of this product?
The quality of the customer support that is offered is what most impresses me about the product, despite the fact that the device is quite simple to use and its functionality is self-explanatory. I never have to worry about not having access to the necessary aid.
What do you dislike most about this product?
There is not the slightest thing about Braze that I find to be unappealing in any manner. When compared to the antiquated equipment that we used to have in the past, it has stopped me from seeing significant reductions in both the amount of time I spend and the amount of irritation I feel.
What recommendations would you give to someone considering this product?
If you need to create emails and push notifications in a hurry, this is an excellent tool to use.
Pros
- Continually Improving Product
- Client Friendly Policies
- Generous Negotitation
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Josheen G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2022
"Great client service"
Likeliness to Recommend
What differentiates Braze from other similar products?
The support staff is always fast to respond and resolve any issues, and the overall experience is fantastic. is what sets Braze apart from similar apps in other formats.
What is your favorite aspect of this product?
Although the product is extremely user-friendly and obvious in its operation, the quality of the customer service that is provided is what most impresses me about it. I never have to go without the assistance I require.
What do you dislike most about this product?
There is not a single aspect of Braze that I dislike in any way. When compared to the outdated tools that we had in the past, it has prevented me from experiencing a great deal of time and frustration savings.
What recommendations would you give to someone considering this product?
Excellent tool to utilize in the event that you need to swiftly produce emails and push alerts.
Pros
- Inspires Innovation
- Saves Time
- Fair
- Over Delivered
Please tell us why you think this review should be flagged.
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