PayPal

Braintree Direct

Composite Score

7.5 /10

CX Score

7.8 /10

18 Reviews Write a Review

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What is Braintree Direct?

Accept and process cards, PayPal, and wallets such as Venmo (US only), Apple Pay, and Google Pay in a single, modern integration. Plus, get industry-leading tools to help prevent fraudulent transactions, manage data security, and streamline operations.

Company Details

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Awards & Recognition

Braintree Direct won the following awards in the Payment Processing category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2022

Braintree Direct Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Braintree Direct.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Braintree Direct?

5% Negative

0% Neutral

95% Positive

Pros

Friendly Negotiation
Includes Product Enhancements
Reliable
Enables Productivity

Feature Ratings

Average 79

POS Verification

Mobile Payments

Recurring Payments

POS Integration

Security

Digital Wallet Integration

Multi Currency

Credit Card Processing

Customer Support

E-Commerce Integration

Integration With Accounting System

Vendor Capability Ratings

Average 78

Vendor Support

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Braintree Direct Reviews

Eric S.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Easy-to-Use Online Payment System

Likeliness to Recommend

8 /10

What differentiates Braintree Direct from other similar products?

I like how simple Braintree is to utilize. The software makes it simple for me to generate the statistics I require, allowing me to accomplish my work more promptly and productively. I've been quite pleased with the application.

What is your favorite aspect of this product?

We can generate reliable and fast income reports. We have the ability to charge clients. Within our organization, we can address additional accounting issues.

What do you dislike most about this product?

The one disadvantage I just had to deal with was that it wasn't intended for business owners who possess a physical store, yet it may be utilized for PayPal application for individual payments. There are many physical business owners who would like to utilize this service; however, Braintree does not provide this option, which is a significant drawback.

What recommendations would you give to someone considering this product?

Before deciding to take this way, I would recommend you spending some time in the Braintree environment or it’s difficult to organize data for individual transactions. However, it is the best payment channel one should have.

Pros

Reliable
Efficient Service
Effective Service
Saves Time

Zuzanna A.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Dependable solution for Payment process

Likeliness to Recommend

8 /10

What differentiates Braintree Direct from other similar products?

Not a very common household name however, It’s a service by PayPal. It is a supportive platform for all kinds of transactions; be it domestic transactions or international transactions. The process of adding a new user to an account is pretty simple that helps to make payment easily and efficiently in no time.

What is your favorite aspect of this product?

Not only does it offer almost all kinds of transactions, it also offers a unique feature of Split payments. The billing process is simple. Switching from another platform to Braintree is also very simple; you are away from Braintree by just a few clicks. It can be easily integrated with all big platforms that you or users might be using. A perfect solution for all problems.

What do you dislike most about this product?

Search function might be a bit slower than other competitors. This is important because you might need to do a quick search for something important and in those moments it seems like ages. Apart from that it's a good substitute for a quick finance solution.

What recommendations would you give to someone considering this product?

It might lack a few simple features but overall we have a good experience with this one. If you are looking for a complete and whole package with a less-cost solution, this one is great for you. Why not go for something that is actually good and reliable without being a burden on your pocket.

Pros

Efficient Service
Respectful
Client Friendly Policies
Acts with Integrity

Marlyn G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Excellent tool

Likeliness to Recommend

10 /10

What differentiates Braintree Direct from other similar products?

Braintree accepts payment with Bitcoins, offers anti-fraud protection, and has an API for developers to program with Ruby, Python, PHP, Java, Android or iOS for example.

What is your favorite aspect of this product?

Braintree is user-friendly and easy to use for the entire development team at the time of configuration.

What do you dislike most about this product?

Compared to other payment gateways, the installation requires knowledge of programming and web development with its API.

What recommendations would you give to someone considering this product?

If you are thinking of Braintree do not hesitate, it is a great payment tool to implement

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Braintree Direct

What is Braintree Direct?

Company Details

Need Assistance?

Awards & Recognition

Braintree Direct Ratings

89 Likeliness to Recommend

2 Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Braintree Direct?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

POS Verification Support cardholder verification methods for POS transactions

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Recurring Payments The ability to schedule payments at a cadence

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

Security Built-in security to protect payment information to prevent fraud and hacking

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

Multi Currency Allows users to process payments in multiple currencies

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

Customer Support Supports levels 1 and 2 for credit card payment processing. Also supports level 3 credit card processing, which requires additional data for the qualification

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Integration With Accounting System Provide integration with accounting software and ERP systems

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Braintree Direct Reviews

Eric S.

Easy-to-Use Online Payment System

Likeliness to Recommend

Pros

Zuzanna A.

Dependable solution for Payment process

Likeliness to Recommend

Pros

Marlyn G.

Excellent tool

Likeliness to Recommend

Pros

Most Popular Braintree Direct Comparisons

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Venmo for Business

BlueSnap

GoCardless

2
Since last award

Feature Ratings

POS Verification

Mobile Payments

Recurring Payments

POS Integration

Security

Digital Wallet Integration

Multi Currency

Credit Card Processing

Customer Support

E-Commerce Integration

Integration With Accounting System

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement