Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Cassie P.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Top quality file storage and team collaboration

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Easy-to-use file storage and encryption program, allowing us to store files both locally and in the cloud. It protects our data from hacking, snooping, and unauthorized access of any kind

What is your favorite aspect of this product?

Box has password-protected file sharing. I simply send a link to someone I want to share it with and can revoke their access anytime I want

What do you dislike most about this product?

Scanning of uploaded documents for viruses or malware should be automatic so that no other devices linked to my account can get infected if I open a malicious file

What recommendations would you give to someone considering this product?

It will allow you to set up folders that you can share with your colleagues and the whole team can have the same editing permissions. Gives you a plethora of collaboration tools also

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Luis J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

With Box the collaborations are simple

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

The value for money that box offers is effective. Good search and document sharing function because it consolidates your online content into one convenient location to organize, you can create files and folders securely and continue to work with them on the same computer. You can host all your file systems in box, and access it from any device and share files with a simple link.

What is your favorite aspect of this product?

For a very lightweight software it is very self explanatory that it has all the advanced features that adapt it to general quality cloud document archiving and sharing services and large document sharing for collaborative work, classification of documents by folders which allows the user to invite external to contribute to specific work areas/topics/documents.

What do you dislike most about this product?

The synchronization function and the synchronization functions of MS word are a bit slow and could be improved, there are times when documents take a while to synchronize, slowing down group work and the limited offline capability as well as falling short in the area of asset management. For example, we cannot currently sync specific folders directly from my computer to our box.

What recommendations would you give to someone considering this product?

With box we have not enabled the ability to securely safeguard sensitive and non-sensitive files, which is probably the goal when using Box. However, Box also does well in other areas such as integration with third party applications. we also use it to enhance vital operational activities such as collecting digital signatures, automating certain repeatable tasks and collaboration. It is a good recommendation from many users and customers.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Fair

Estelle M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

i choose Box anytime, above other storage tools.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box helps to automate minor in-house workflow processes. This leads to more time saved for my team , as a result of specific tasks getting completed faster. No other mainstream cloud storage platform currently does this.

What is your favorite aspect of this product?

Strong security for me. Box support for multi level authentication and its unique encryption protocol simply puts files that i save on the Box platform in safe hands.

What do you dislike most about this product?

Native document collaboration on box is limited. Although, my company conveniently navigates this problem through making use of Box vast integration capacity.

What recommendations would you give to someone considering this product?

no storage platform comes close to Box, as far as file security is concerned.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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