Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2021

Box is a fantastic cloud storage platform.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ruth M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

The best software in sharing and saving files

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box is capable of saving and sharing large files

What is your favorite aspect of this product?

It sync all documents and collaborate them

What do you dislike most about this product?

I like everything about box

What recommendations would you give to someone considering this product?

I urge all to use box in sharing and saving their files

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Efficient Service

Priyanka L.

  • Role: Human Resources
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

" Real Encrypted & Incredible Online Storage Tool"

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Being encrypted content collaboration software. Store files and share them. Easy access to your files. Among more.

What is your favorite aspect of this product?

Capable of connecting several users to access same account using different devices. Flexible software to integrate with others existing.

What do you dislike most about this product?

Nothing completely,it meets all under one package m

What recommendations would you give to someone considering this product?

I urge all to comprehend it's usability and implement it into use.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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