Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Bryce E.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Needed for cloud storage and file sharing"

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

none is very similar to other programs.

What is your favorite aspect of this product?

My personal favorite feature of this cloud storage platform is Box notes. I use Box notes to collaborate in real time with other Box users on document annotations and updates. This means that I may collaborate with colleagues and even co-collaborators from outside my organization to discuss ideas and make live notes.

What do you dislike most about this product?

The Box web platform has apparent user interface problems. Just to send a file, I have to go through a number of hoops. The sharing of files should be as simple as clicking a button.

What recommendations would you give to someone considering this product?

This is a safe and easy way to upload and distribute your files.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Andrea V.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Uploading and downloading files is quick and easy.

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

I don't find many differences, but it is very easy to use.

What is your favorite aspect of this product?

You may effortlessly transfer files from any device to the cloud storage space provided by the Box platform because of its simplicity and excellent features and adequate speed. It's fast and secure, and you won't notice anything weird about it. I appreciate that.. With eSignatures, it's far more secure, and it can be used with many other programs. When weighed against the wealth of functions it offers, the purchase price is surprisingly affordable and budget-friendly. Great data loss prevention software.

What do you dislike most about this product?

Also, the dashboard should include a feature that shows the current status of shared files and folders and the most recent status of views and downloads so that the admin can see them clearly and simply. The graphic design of the dashboard should be more straightforward, more tangible, and able to be customized.

What recommendations would you give to someone considering this product?

Simply put, it's a great solution for all of your sharing woes. Upload speeds are my main gripe, although this could be a problem at my end.

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Lisa J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Box, simplified workflow

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box has a user-friendly interface that is simple and easy to use as compared to other work-related software. The data privacy with Box is amazing. I can easily use it on my mobile and manage all my workflow at one place without the need of opening a PC. It requires no training, even a beginner can use this software for their work.

What is your favorite aspect of this product?

Box has the best app integrations with almost 1500 plus apps. It also gives more than 1500 ways to get the work done. Box provides automate and repeatable workflows. The digital-asset management is the key to improve your business. It also gives a seamless collaboration with different teammates and clients all around the world.

What do you dislike most about this product?

Box doesn’t work on kindle devices. I feel like it’s not compatible with a few devices. It has a limited functionality that can get on your nerves at times.

What recommendations would you give to someone considering this product?

I really like the speed of Box. Within no time you can transfer files from any device to the cloud storage space of this app. It’s simple and it has all the good features. The security features it has offered our company gives us confidence that all our data is safe and secure at one place. It’s a great app!

Pros

  • Unique Features
  • Transparent
  • Includes Product Enhancements
  • Helps Innovate

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