Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Molly M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Available at any time, wherever"

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

there are programs that are very difficult to use but box is very easy, the only problem is that it is expensive.

What is your favorite aspect of this product?

During my time working with Box, I've discovered that the company's emphasis on maintaining a high level of data security is one of its most compelling selling features. It provides two-factor authentication and allows me to password-protect my files, so even if someone obtains illegal access to my Box account, they will have a tough time viewing any of the files that I have stored there. This guarantees that my data will be kept safe from prying eyes.

What do you dislike most about this product?

For the purpose of making notes, I use a piece of software called Box note, which provides me with just the most basic options. It is a poor imitation of the functionality offered by widely used notetaking applications such as Microsoft Word and Notejoy. It falls well short of expectations.

What recommendations would you give to someone considering this product?

Check out all of the great perks that come with a box subscription for your company. When I first began using Box, I didn't know about a number of other services and products.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

David d.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Robust and adjustable to needs

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box enterprise file synchronization and file-sharing system are easily integrated with our corporate mobility management solution to keep sensitive info actually secure. This is a system that helps our enterprise maintain a strong grip over our sensitive data, preventing unauthorized file sharing and denying access if a computer or phone goes missing

What is your favorite aspect of this product?

Backup and File recovery features are available in Box allowing us to immediately and easily recover deleted files and folders. Similarly, it frequently maintains a file history, capturing snapshots of a specific file over time and allowing us to restore previous changes. File security is ubiquitous in this system, making it difficult for potential attackers to extract any relevant information.

What do you dislike most about this product?

The program occasionally crashes whenever we try to upload too many files at once or if we upload a lot of different sorts of files at the same time. It is sometimes challenging to set multiple access permissions for separate team members who have access to shared directories. A tabular entry with separate columns devoted to each access level could make the procedure a lot easier.

What recommendations would you give to someone considering this product?

Simply test Box enterprise file synchronization and file sharing solution for your purposes and check how compatible it is; if the compatibility level is sufficient, it is your platform. Security and privacy concerns are no longer an issue because it provides high security, allowing people to pick it and work on it with confidence.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Jetender V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use, great product

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Easy to learn and use. Very intuitive

What is your favorite aspect of this product?

Very less training needed

What do you dislike most about this product?

I like everything about this product

What recommendations would you give to someone considering this product?

Buy it for collaboration and content management

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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