Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Box won the following awards in the Content Collaboration category

Filter By

Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Sullivan D.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Fantastic data storage and content collaboration

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Box is a secure file-transfer service with more capacity that comes with a unique console interface that may be tailored. This choice comes with secure email for document collaboration and cloud storage. Box simply integrates with additional cloud platforms to simplify migrations. It offers complete file security using both in-transit and at-rest.

What is your favorite aspect of this product?

My life has been greatly simplified by this excellent content collaboration and storage option because the files are so organized and can be easily accessed. Box allows us to select the cloud storage option that works best for our business needs, so we can update our workforce while storing our information in a public, private, or on-premises cloud.

What do you dislike most about this product?

Small businesses may first find it difficult to handle users and files because there is a learning curve involved, but it is possible with the assistance of their experts and our IT team. Setup presents the largest difficulty. It appears that there is nowhere to configure the volumes we want to backup. However, somehow everything returns to normal.

What recommendations would you give to someone considering this product?

Box is a viable cloud storage option that is compatible with all other platforms including office 365 and G Suite technologies to make the life of an employee a lot easier. Because of its robust encryption, this solution adheres to data protection rules, allowing you and your clients to collaborate on this confidently.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

Sabrina s.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Straightforward and perfectly designed platform

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box is a fantastic content collaboration alternative that offers a lot of features and is compatible with lots of productivity applications, which has radically simplified the way we used to collaborate on information, store it, and share it. Scanner and collaboration tools are additional features that make it a more ideal alternative for our company.

What is your favorite aspect of this product?

This was only one solution that had given me such a fantastic and enjoyable experience. With this business file sharing and storage solution that acts and sounds like our own designed solution, we can work whenever and wherever we choose and in whatever way we prefer. It provides high visibility and takes solid security measures to keep our content entirely protected.

What do you dislike most about this product?

Box lacks metadata search functionality for files and photographs in particular. The ability to edit files on a mobile app is constrained. The trial time could be extended. It can be difficult to edit excel files using the web application.

What recommendations would you give to someone considering this product?

Businesses may find a robust, cloud-based alternative for all their enterprise document sharing and synchronization and content collaboration needs with Box. Users may expand their content collaboration and operate in their preferred architecture thanks to its modern, scalable, and adaptable ecosystem. Box is a powerful file-sharing product from the masters of virtualization.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Kate M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The real-time solution to save and share files

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

I switched so many tools before it but truly say now I’m confident about it, it works as we need for our organization. Through this we send a lot of documents without worrying about the security of our confidential data. Furthermore it has a simple UI so were able to use without any issue.

What is your favorite aspect of this product?

My business chose Box because we required a platform for storing files that could give us enterprise-level security for our data. During my experience using Box, file security is what I really admire. It provides security to me as no other tool can. It offers me to password-protect my files and offers two-factor authentication, making sure that anyone attempting to access my Box account cannot access my documents.

What do you dislike most about this product?

Things can occasionally take a bit to upload, but that is understandable. Uploading documents via the app is definitely more difficult for me than it is on my computer. That might just be a problem with my end or the wifi connection, though.

What recommendations would you give to someone considering this product?

It is a fantastic technique to maintain organization and preserve data with lots of memory and the option to buy more. When you share with someone, you will be able to track any deletions and restore anything that has been lost, even if it was done by another person. I recommend it to you because of its abilities like simple to use, simple to keep organized, and simple to share. I value the variety of sections I can make and share with particular individuals.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Box Comparisons