What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Caring
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Drag and Drop User Interface
3rd-Party Integrations
Access Control and Rights Management
Enterprise Grade Security Controls
Data Loss Prevention
Real-Time Synchronization
Electronic Signatures
Large File Optimization
Cognitive Content Services
Task Management and Workflow
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Box Reviews
Franklin R.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Software for cloud storage that is easy to use.
Likeliness to Recommend
What differentiates Box from other similar products?
As our company grew, we could not continue depending on verbal exchanges between staff members and the distribution of paper documents. We decided to use Box, which significantly increased staff collaboration and produced significant time and paper savings. The user interface is highly friendly to new users. It’s easy to invite people with different permission levels.
What is your favorite aspect of this product?
Having real-time file syncing between all connected devices and accounts is fantastic. In these days of remote working, it makes team cooperation incredibly effective. The thorough audit trail records also make it very easy to go back and manage unwanted access and activity. It features good word processing integration for online document editing and can handle enormous file sizes for most tasks.
What do you dislike most about this product?
There are many challenges associated with implementing the company's data management plan and prospective system integrations than with other products. We occasionally experienced synchronizing problems. A little challenging for novice users to manage. It can be challenging to set different access privileges for unique team members with access to shared folders.
What recommendations would you give to someone considering this product?
If you don't already have it, Box is the first thing I'd suggest. When you're connected to wifi, it immediately syncs a folder on your local computer that you can treat as a folder similar to "Documents." Additionally, I enjoy using Box because it syncs all documents into one convenient spot on Box.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Austin B.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
Powerful go-to collaboration solution
Likeliness to Recommend
What differentiates Box from other similar products?
Box is the best data management tool that allows us to store, collaborate and manage our data in the cloud. Box offers multiple features that gave us a productive solution that enables us to collaborate easily with internal and external members
What is your favorite aspect of this product?
Box enables us to access all the stored files directly through our local computer’s file browser. We are in total control over who accesses our files and information and also have the ability to limit the number of times a file can be shared
What do you dislike most about this product?
We need a proprietary AI and analytics to provide machine learning-driven tagging for more powerful product and brand-specific search and asset usage analytics to optimize creative strategy with data-driven precision
What recommendations would you give to someone considering this product?
When it comes to security and privacy of a cloud storage solution, Box is the top products whose main focus is privacy. The solution is designed is a way so that documents and data are easily available and accessible from any device
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Anil T.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
I'm in love with the Box tool.
Likeliness to Recommend
What differentiates Box from other similar products?
It is a great tool with lots of useful features. The BOX app is easy to use and supports drag and drop file sharing between teams. Maintain versions of files stored in the cloud. The user interface seems very user friendly for new users.
What is your favorite aspect of this product?
I like it more because it is easy to use. It is very light and easy to use, making it more enjoyable. Easily organize and share your content.
What do you dislike most about this product?
When multiple people are working on the same shared file, the editing options provided by the Box app sometimes do not work properly. Editing a file requires specific permissions.
What recommendations would you give to someone considering this product?
A very simple and convenient storage option for small business workflow management, which is very convenient when working remotely and collaborating with others.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.