Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Electronic Signatures

86

Large File Optimization

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

88

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Oliver H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

One of the most helpful tool

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

From the time you submit our data to the cloud until it go to the appropriate recipient, they remain secure. It is technically impossible for someone else to access your files without your permission. Box offers a digital workspace where our very sensitive papers are safe, whether they are personal information for HR documentation, legal contracts, financial plans, or top-secret R&D prototypes.

What is your favorite aspect of this product?

We were able to operate in a comfortable setting during the Box era. The most efficient and secure system for managing content is Box. I had a truly mind-blowing experience. It helps us save a lot of money that we would have otherwise spent on various solutions to manage assets, content, and security, redundant storage, and the recovery of deleted files, and it does all of this with more precision. Box is easy to use and has many useful features.

What do you dislike most about this product?

It is not as user-friendly as other platforms, and when synchronization is required on a device other than the Windows drive, the process is extremely challenging. Technically speaking, moving data to a new or different account is challenging, and third party integration is not as sophisticated as some of the major competitors.

What recommendations would you give to someone considering this product?

Fantastic experience, without a doubt! I find the ability to safeguard the cloud appealing because it is challenging to locate apps that do so. It also functions without a hitch and enables us to share in a number of safe ways. Although this is one of the few technologies available, we have only identified one cloud storage solution that combines end-to-end encryption, good smartphone apps, and accessibility.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Mark S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Most secure software to share, save, collaborate.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

Box is a Swiss end-to-end encrypted, zero-knowledge content collaboration platform created to provide the greatest level of cloud security for the digital assets of people and businesses. Box does not have access to the user's files, in contrast to other public cloud providers, guaranteeing full secrecy.

What is your favorite aspect of this product?

Since the early part of our work on Transit, we have had the impression that we are operating in a secure setting where nobody else can access or touch our documents and where we can securely share our data with anybody, whether they are in our office, outside of the office, or in any distant location. As a result, we now have confidence and are able to work together while maintaining the security of the information belonging to our clientele.

What do you dislike most about this product?

Files with specific qualities, like those with a lot of reference links, won't be synced. My storage recently ran out, and then the application fails as soon as it loads. Additionally, it works well and saves me hours. The application frequently freezes, and on rare occasions the entire computer does as well (Mac).

What recommendations would you give to someone considering this product?

Box is a cloud-based, secure content collaboration and file synchronization tool that appears to have been created especially for our unique corporate use case so we can confidently share sensitive material. The program is suitable for making shared folders so that the files inside the folders are secured before being transferred.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Akash R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Simple to use for sharing and storing files

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

I like how you can share files, assign tasks, and set file expiration dates. The navigation is clear and intuitive. In the end, this lessens redundant records. This is what makes Box different from others.

What is your favorite aspect of this product?

Box is the perfect tool for collaborative project work among creative teams. It is incredibly helpful to use the Box Sync app to make the folders accessible in my Mac Finder window.

What do you dislike most about this product?

Nothing specifically about Box is dislikeable. Even though I wish the price was a little lower and the user interface was a little more appealing, these are only minor complaints.

What recommendations would you give to someone considering this product?

Box is something which every organization wants small or large. Best in every aspect from security to navigation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Caring

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