Box Logo Award Winner Product Badge
Box Logo Award Winner Product Badge
Box

Box

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Box
9.1 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

3% Negative
1% Neutral
96% Positive

Pros

  • Caring
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Team Collaboration

89

Drag and Drop User Interface

89

3rd-Party Integrations

87

Access Control and Rights Management

87

Enterprise Grade Security Controls

87

Data Loss Prevention

87

Real-Time Synchronization

87

Large File Optimization

86

Electronic Signatures

86

Cognitive Content Services

86

Task Management and Workflow

85

Vendor Capability Ratings

Average 87

Business Value Created

89

Ease of Implementation

89

Quality of Features

88

Ease of Data Integration

88

Ease of Customization

87

Usability and Intuitiveness

87

Breadth of Features

86

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

86

Ease of IT Administration

85

Vendor Support

84

Box Reviews

Prosper N.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

Box provides an excellent interface for requesting signatures and allows for customization of the signature, seals, and date options

What is your favorite aspect of this product?

Easy and intuitive user interface_: Box has a user-friendly interface that makes it easy to navigate and manage files

What recommendations would you give to someone considering this product?

Box keeps track of all versions of stored documents and retains all previous revisions .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Leslie B.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Secure file storage and management.

Likeliness to Recommend

10 /10

What differentiates Box from other similar products?

For me , Box is the file storage platform best suited for sharing large sized files. Box doesn't limit the format of the file I can share and I am able to share files with recipients who have no Box account, A file recipient without a Box account is still able to view files shared with them, download the file and even comment on the file.

What is your favorite aspect of this product?

User interface is intuitive and electronic signature capabilities is embedded into the Box app. This has made it convenient to request signatures from third party integrated apps. Connected to my Box account and even automate the entire signature collection workflow in daily departmental operations without limitations.

What do you dislike most about this product?

Box is most effective as a desktop native application. The mobile and web versions are drop downs in terms of capabilities and accessible features.

What recommendations would you give to someone considering this product?

Box addresses versatile file storage needs and is one of the most secured , enterprise level file storage platforms available to businesses and teams.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Alex J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

It is widely regarded as one of the best cloud storage services available, offering a wide range of features and options and being accessible across various platforms. And with a best storage capacity

What is your favorite aspect of this product?

It is ease of use, great for collaboration between staff member, customer service is amazing witha good customer support

What recommendations would you give to someone considering this product?

All backups are accessible to the entire team at any point. And The integration with google workspace, adobe, and microsoft office make this so essential. The security features are also not something I realized I valued until I started using box

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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