Boomi Customer Reviews 2025 | SoftwareReviews

Boomi

Composite Score

8.0 /10

CX Score

8.4 /10

48 Reviews Write a Review

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What is Boomi?

Built from the mightiness of cloud-native technologies and the power of distributed computing, Boomi’s multi-cloud, independent platform supports everyone with legendary ease-of-use and superior adaptability, flexibility, and scalability. Boomi is the platform for intelligent connectivity and automation. Connect everyone to everything, anywhere. Seamlessly connect applications, data, and people, across your business and partner ecosystem.

Company Details

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Awards & Recognition

Boomi won the following awards in the Master Data Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

Latest Award, 2024

Boomi Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Boomi.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

95 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 89%
Conflict Resolution:: 93%
Strategy & Innovation:: 94%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Boomi?

2% Negative

3% Neutral

95% Positive

Pros

Saves Time
Appreciates Incumbent Status
Continually Improving Product
Reliable

Feature Ratings

Average 87

Record Management

Aggregational Hierarchies Management

Workflow Management

Reference Data Management

Record Deduplication

Golden Record Management

Metadata Management

Data Modelling Tools

Multi-Domain Mastering

Entity Deduplication

Entity Relationship Management

Vendor Capability Ratings

Average 86

Ease of Data Integration

Business Value Created

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Vendor Support

Also Featured in...

Data Integration

Score 8.1

View Boomi in this category (opens in a new tab)

Boomi Reviews

Margaret T.

Role: Sales Marketing
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

A Cloud-Native Approach to MDM

Likeliness to Recommend

9 /10

What differentiates Boomi from other similar products?

Boomi differentiates itself due to its unique features. It is a user-friendly interface that provides ease of use and low code development that is easily accessible. It provides a wide range of customizable options that go with every business's needs and demands. Hence it's easy to use without the requirement of any technical knowledge.

What is your favorite aspect of this product?

Scalability is one of the strengths of Boomi which is highly adaptable according to change. It grows and handles according to business needs. It provides multiple environmental support. I can work in different environments without affecting flexibility and scalability this feature proves to be very beneficial when it comes to my organizations.

What do you dislike most about this product?

Boomi has a steep learning curve. Some features of Boomi might be difficult to understand and require some technical knowledge. I find difficulty and complexity while dealing with this feature. There is a need for change in these features.

What recommendations would you give to someone considering this product?

Boomi offers a variety of applications that work effectively without wastage of time. It is known for its scalability and flexibility. It is a highly adaptable structure that changes according to the needs of businesses. Boomi has interactive collaborative features that maintain the communication by keeping the objectives.

Pros

Enables Productivity
Trustworthy
Effective Service
Saves Time

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Aug 2023

Very reliable tool for data integration.

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Dinesh B.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Integration made simple

Likeliness to Recommend

9 /10

What differentiates Boomi from other similar products?

Continuous addition of new features and breadth of service.

What is your favorite aspect of this product?

Able to integrate most of the leading applications.

What do you dislike most about this product?

Process performance can be improved.

What recommendations would you give to someone considering this product?

Great product for integration!

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Boomi

What is Boomi?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2020 Data Quadrant Gold Medalist

Boomi Ratings

87 Likeliness to Recommend

1 Since last award

97 Plan to Renew

95 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Boomi?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Aggregational Hierarchies Management Ability to create and maintain hierarchical constructs/models used by the business to aggregate information for reporting and analytics.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Reference Data Management Ability to store and distribute reference data created externally. Examples of reference data: country/currency codes, administrative regions, etc.

Record Deduplication Ability to eliminate duplicate records in a datset.

Golden Record Management Includes ability to profile, clean, match, link, identify, and reconcile master data in different data sources to create and maintain the "golden record."

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

Multi-Domain Mastering Ability to manage different types of master data (person, product, etc.) inside the same platform.

Entity Deduplication Ability to resolve duplicate representation of the same entity instance based on a set of defined attribute/rules and assign unique identifier for each instance

Entity Relationship Management Ability to manage relationships across entity instances within the same entity class, as well as across entity classes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Data Integration

Boomi Reviews

Margaret T.

A Cloud-Native Approach to MDM

Likeliness to Recommend

Pros

Very reliable tool for data integration.

Likeliness to Recommend

Pros

Dinesh B.

Integration made simple

Likeliness to Recommend

Pros

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Feature Ratings

Record Management

Aggregational Hierarchies Management

Workflow Management

Reference Data Management

Record Deduplication

Golden Record Management

Metadata Management

Data Modelling Tools

Multi-Domain Mastering

Entity Deduplication

Entity Relationship Management

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Vendor Support