Boomi Customer Reviews 2025 | SoftwareReviews

Boomi

Composite Score

8.1 /10

CX Score

8.4 /10

49 Reviews Write a Review

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What is Boomi?

Built from the mightiness of cloud-native technologies and the power of distributed computing, Boomi’s multi-cloud, independent platform supports everyone with legendary ease-of-use and superior adaptability, flexibility, and scalability. Boomi is the platform for intelligent connectivity and automation. Connect everyone to everything, anywhere. Seamlessly connect applications, data, and people, across your business and partner ecosystem.

Company Details

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Awards & Recognition

Boomi won the following awards in the Master Data Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

Latest Award, 2024

Boomi Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Boomi.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

94 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 90%
Conflict Resolution:: 93%
Strategy & Innovation:: 95%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Boomi?

2% Negative

3% Neutral

95% Positive

Pros

Saves Time
Respectful
Appreciates Incumbent Status
Continually Improving Product

Feature Ratings

Average 87

Record Management

Aggregational Hierarchies Management

Reference Data Management

Workflow Management

Metadata Management

Record Deduplication

Golden Record Management

Data Modelling Tools

Entity Deduplication

Multi-Domain Mastering

Entity Relationship Management

Vendor Capability Ratings

Average 86

Ease of Data Integration

Business Value Created

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Ease of Implementation

Also Featured in...

Data Integration

Score 8.1

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Boomi Reviews

Kate S.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

The Pros and Cons of Boomi MDM

Likeliness to Recommend

9 /10

What differentiates Boomi from other similar products?

One can easily handle and go with it without any hassle. It offers Master Data Management that ensures the quality of data without the requirement of a third party. Boomi contains pre-built solutions that quickly find solutions to each problem in the meantime.

What is your favorite aspect of this product?

It is a reliable platform I have ever used. Boomi's API and integration management provides easy and secure tools that cooperate with the business efficiently. Boomi gives an automated workflow that ensures the effectiveness of workflow. It is specially designed to work effortlessly without any hazards. In short, it provides consistent and dynamic performance that is very helpful and even works with the global network. These are the features that I like most about Boomi.

What do you dislike most about this product?

When dealing with complex debugging it can be sometimes tricky. Troubleshooting problems is always not clear and requires deep knowledge to resolve a certain issue. Immediate error detection is needed for a smoother workflow.

What recommendations would you give to someone considering this product?

It is a game changer that ensures the security and flexibility side by side. It uses API Management features and focuses on Data governance. It works very quickly and effectively so considering Boomi is a better option.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Evans F.

Role: Information Technology
Industry: Shipping
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

User-friendly integration tool!

Likeliness to Recommend

10 /10

What differentiates Boomi from other similar products?

Low-Code Interface: Boomi’s intuitive, low-code platform makes it easy for users without technical expertise to design and deploy integration workflows quickly. Cloud-Native Architecture: Boomi is built for the cloud, offering scalable and flexible integration that works seamlessly across cloud and on-premise applications. Wide Range of Pre-Built Connectors: Boomi offers an extensive library of pre-built connectors for various applications, reducing the time required to set up integrations.

What is your favorite aspect of this product?

My favorite aspect of Boomi is its low-code interface, which makes it accessible to users without deep technical knowledge while still offering powerful integration capabilities.

What do you dislike most about this product?

What I dislike most about Boomi is its pricing structure, which can be expensive for smaller businesses or those with limited integration needs.

What recommendations would you give to someone considering this product?

Evaluate your integration needs to ensure Boomi’s capabilities align with your business requirements. Consider the pricing carefully, especially if you're a small business, as costs can add up depending on your usage. Leverage the pre-built connectors to speed up your integration process and maximize the value of the platform.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: Sales Marketing
Industry: Engineering
Involvement: Vendor Management and Renewal

Validated Review

Anonymous Reviewer

Submitted Feb 2024

Simplifying Data Governance and Integrity

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Helps Innovate
Reliable
Enables Productivity

Boomi

What is Boomi?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2020 Data Quadrant Gold Medalist

Boomi Ratings

87 Likeliness to Recommend

1 Since last award

97 Plan to Renew

94 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Boomi?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Aggregational Hierarchies Management Ability to create and maintain hierarchical constructs/models used by the business to aggregate information for reporting and analytics.

Reference Data Management Ability to store and distribute reference data created externally. Examples of reference data: country/currency codes, administrative regions, etc.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Record Deduplication Ability to eliminate duplicate records in a datset.

Golden Record Management Includes ability to profile, clean, match, link, identify, and reconcile master data in different data sources to create and maintain the "golden record."

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

Entity Deduplication Ability to resolve duplicate representation of the same entity instance based on a set of defined attribute/rules and assign unique identifier for each instance

Multi-Domain Mastering Ability to manage different types of master data (person, product, etc.) inside the same platform.

Entity Relationship Management Ability to manage relationships across entity instances within the same entity class, as well as across entity classes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Data Integration

Boomi Reviews

Kate S.

The Pros and Cons of Boomi MDM

Likeliness to Recommend

Pros

Evans F.

User-friendly integration tool!

Likeliness to Recommend

Pros

Simplifying Data Governance and Integrity

Likeliness to Recommend

Pros

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Feature Ratings

Record Management

Aggregational Hierarchies Management

Reference Data Management

Workflow Management

Metadata Management

Record Deduplication

Golden Record Management

Data Modelling Tools

Entity Deduplication

Multi-Domain Mastering

Entity Relationship Management

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Ease of Implementation