Booker Software

Booker Platform

Composite Score

7.9 /10

CX Score

8.3 /10

17 Reviews Write a Review

Claim Software

What is Booker Platform?

Our comprehensive service management software provides the tools you need to manage all aspects of your business -everything from growing your customer base to retaining more of those customers over time.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Booker Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Booker Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

91 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 98%
Conflict Resolution:: 97%
Strategy & Innovation:: 98%
Service Experience:: 98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Booker Platform?

0% Negative

2% Neutral

98% Positive

Pros

Continually Improving Product
Performance Enhancing
Effective Service
Saves Time

Feature Ratings

Average 85

Sales Transactions

E-Commerce Integration

Customer Loyalty Programs

POS

Customer Relationship Management

Supplier Management

Analytics and Reporting

Promotions Management

Employee Mobile

Inventory Management

Dashboard

Vendor Capability Ratings

Average 84

Quality of Features

Availability and Quality of Training

Business Value Created

Ease of Implementation

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Booker Platform Reviews

Kristen M.

Role: Operations
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Booker Platform from other similar products?

Feature Set: Evaluate the specific features offered by the Booker Platform and how they compare to competitors. User Experience: Consider the platform's user interface, ease of use, and overall user experience.

What is your favorite aspect of this product?

Integration Capabilities: Assess how well the Booker Platform integrates with other systems and tools that businesses commonly use.

What do you dislike most about this product?

Customer Support: Look into the quality and availability of customer support services.

What recommendations would you give to someone considering this product?

Scalability: Assess the scalability of the platform. Ensure it can grow with your business and accommodate increasing demands.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Ribian M.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Determined Approach for Enterpises

Likeliness to Recommend

8 /10

What differentiates Booker Platform from other similar products?

Booker Platform delivers a diverse plan in setting the right promotion systems

What is your favorite aspect of this product?

Booker Platform has the organized plan in making reliable growth for business execution

What do you dislike most about this product?

Booker Platform has made a sustainable development procedures

What recommendations would you give to someone considering this product?

Booker Platform is the friendly avenue in setting the valuable functional platform

Pros

Helps Innovate
Reliable
Unique Features
Efficient Service

Rionel M.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Manageable Retail Process Enhancement

Likeliness to Recommend

7 /10

What differentiates Booker Platform from other similar products?

Booker Platform delivers an effective supplier management streams

What is your favorite aspect of this product?

Booker Platform concentrates on the business productivity

What do you dislike most about this product?

Booker Platform transforms the management of the business streams

What recommendations would you give to someone considering this product?

Booker Platform is effective in making a the retail processes effective

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Booker Platform

What is Booker Platform?

Company Details

Need Assistance?

Booker Platform Ratings

87 Likeliness to Recommend

98 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Booker Platform?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Customer Loyalty Programs Includes customer recognition and reward program or points.

POS Includes cash register, card readers, invoicing, and bar code scanner.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Promotions Management Includes marketing advertisements and discounted items.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Booker Platform Reviews

Kristen M.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Ribian M.

Determined Approach for Enterpises

Likeliness to Recommend

Pros

Rionel M.

Manageable Retail Process Enhancement

Likeliness to Recommend

Pros

Feature Ratings

Sales Transactions

E-Commerce Integration

Customer Loyalty Programs

POS

Customer Relationship Management

Supplier Management

Analytics and Reporting

Promotions Management

Employee Mobile

Inventory Management

Dashboard

Vendor Capability Ratings

Quality of Features

Availability and Quality of Training

Business Value Created

Ease of Implementation

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization