BoardEffect Logo
BoardEffect Logo
Diligent

BoardEffect

Composite Score
7.4 /10
CX Score
7.4 /10
Category
BoardEffect
7.4 /10

What is BoardEffect?

BoardEffect's board portal software enables you to engage board of directors through online board books, scheduling and more on desktop and mobile.

Company Details


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BoardEffect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BoardEffect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
79%
Conflict Resolution:
87%
Strategy & Innovation:
80%
Service Experience:
78%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BoardEffect?

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6% Negative
11% Neutral
83% Positive

Pros

  • Friendly Negotiation
  • Fair
  • Reliable
  • Security Protects

Feature Ratings

Average 83

Document Management

88

Collaboration

85

Electronic Signatures

84

Dashboard

82

Role-Based Access

82

Notifications

80

Minutes Management

77

Secure Voting and Approvals

76

Vendor Capability Ratings

Average 78

Ease of IT Administration

84

Vendor Support

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Quality of Features

79

Business Value Created

79

Ease of Implementation

77

Ease of Data Integration

76

Breadth of Features

75

Usability and Intuitiveness

75

Ease of Customization

74

BoardEffect Reviews

Peyton Y.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use, great customer service and support

Likeliness to Recommend

9 /10

What differentiates BoardEffect from other similar products?

Support Team and Customer Service. The onboarding/implementation is seamless and the support staff you get is unmatched.

What is your favorite aspect of this product?

Minutes feature

What do you dislike most about this product?

Can’t say there is anything I dislike about it

What recommendations would you give to someone considering this product?

Ask your rep if they can provide a trial period for you or create a board book with your current info.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Simon H.

  • Role: C-Level
  • Industry: Finance
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic product. Great support.

Likeliness to Recommend

10 /10

What differentiates BoardEffect from other similar products?

Support, Functionality and ease of use.

What is your favorite aspect of this product?

Easy to use and navigate.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Try it on for size.

Pros

  • Efficient Service
  • Caring
  • Helps Innovate
  • Reliable

Marc B.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use and modern with a responsive support

Likeliness to Recommend

10 /10

What differentiates BoardEffect from other similar products?

Good quality training was provided and the BoardEffect team was on hand to support the implementation process.

What is your favorite aspect of this product?

The meeting pack functionality allows us to produce easy to access, read and review meeting packs.

What do you dislike most about this product?

There is nothing in particular I really dislike about BoardEffect. The meeting management facility is excellent.

What recommendations would you give to someone considering this product?

Above all, the team behind this, in particular is simply brilliant and highly responsive. Very easy to pick up and utilise for board governance purposes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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