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BlueSnap Logo
Bluesnap

BlueSnap

Composite Score
8.0 /10
CX Score
8.5 /10
Category
BlueSnap
8.0 /10

What is BlueSnap?

BlueSnap provides an All-in-One Payment Platform designed to increase sales and reduce costs for B2B and B2C businesses around the world. Our Platform supports integrated payments, online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. With a single integration to our Platform, businesses can accept any payment with ease.

Company Details


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Awards & Recognition

BlueSnap won the following awards in the Payment Processing category

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BlueSnap Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BlueSnap.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
99%
Conflict Resolution:
100%
Strategy & Innovation:
96%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BlueSnap?

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6% Negative
0% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Caring

Feature Ratings

Average 81

Mobile Payments

87

Recurring Payments

86

POS Integration

86

Customer Support

86

Security

85

Digital Wallet Integration

83

Multi Currency

83

Credit Card Processing

82

Reporting Analytics

81

POS Verification

80

Integration With Accounting System

77

Vendor Capability Ratings

Average 84

Quality of Features

87

Vendor Support

87

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

86

Ease of Implementation

86

Ease of IT Administration

85

Business Value Created

85

Ease of Customization

84

Ease of Data Integration

82

Breadth of Features

81

Usability and Intuitiveness

79

BlueSnap Reviews

Fatima R.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates BlueSnap from other similar products?

Unlike many other products, bluesnap is a platform that increases sales and minimizes prices for organizations. Also, bluesnap was a very good fit for unique needs and worked with us to modify the typical workflow to meet business requirements.

What is your favorite aspect of this product?

What we like most about this product is each of the properties they offer us instantly when we start using it, because their subscription service works perfectly and normal payments seem to work just as we expected. In addition, we are able to mention that your customer support service is of very good quality.

What do you dislike most about this product?

In our personal analysis, we didn't find a single flaw in the product, although it might be amazing to be able to say that once we enter the data monthly to verify the data, the reports that would make it even more magnificent could be automatically produced.

What recommendations would you give to someone considering this product?

I can faithfully recommend it and it solves a lot of problems you might have, so it's quite effective in our organization, so we thought of all the components and decided to use it.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Effective Service

wu l.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

"The most comprehensive payment platform available

Likeliness to Recommend

8 /10

What differentiates BlueSnap from other similar products?

BlueSnap is a payment platform that allows B2B and B2C companies to accelerate their transactions. This platform allows for online and mobile sales, marketplaces, subscriptions, invoice payments, automated receivables, and manual ordering through a virtual terminal. With a single integration to the platform, you can accept any payment. The platform supports 100 payment methods, including popular e-wallets, as well as a world-class fraud prevention feature to protect your sales

What is your favorite aspect of this product?

Onboarding has never been easier or faster. Your merchant service's good communication is also something I like when I have questions.

What do you dislike most about this product?

I can't think of any major concerns; we've been really happy with our cooperation with this application, which was a pleasant surprise

What recommendations would you give to someone considering this product?

Others, in my opinion, should evaluate BlueSnap against its competitors and consider it as an e-commerce choice. They're also excellent for conducting international business.

Pros

  • Inspires Innovation
  • Over Delivered
  • Transparent
  • Friendly Negotiation

Javier V.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates BlueSnap from other similar products?

Bluesnap is a product of great quality that gives us a payment platform all in one designed to increase sales and reduce costs. What makes it totally different from other product. And it makes it comfortable for our organization.

What is your favorite aspect of this product?

This is a product with excellent characteristics that allow us to work very well. We can list some of the things we like about it, such as: adequate technical documentation, a good testing area (though some features are missing), stability, good performance, and the availability of new features on a regular basis.

What do you dislike most about this product?

For the use that we have given this product, we have found a very appropriate application, so we have not encountered any problems with it; rather, we can emphasize that the customer service is welcoming and useful. Your documentation is quite extensive, and you should be able to find everything you need to know with relative ease.

What recommendations would you give to someone considering this product?

We can recommend BlueSnap to others who compare it to the competition and see it as a great option when it comes to electronic commerce. Because this product is an excellent choice for your organization.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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