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BlueSnap Logo
Bluesnap

BlueSnap

Composite Score
8.0 /10
CX Score
8.5 /10
Category
BlueSnap
8.0 /10

What is BlueSnap?

BlueSnap provides an All-in-One Payment Platform designed to increase sales and reduce costs for B2B and B2C businesses around the world. Our Platform supports integrated payments, online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. With a single integration to our Platform, businesses can accept any payment with ease.

Company Details


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Awards & Recognition

BlueSnap won the following awards in the Payment Processing category

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BlueSnap Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BlueSnap.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
99%
Conflict Resolution:
100%
Strategy & Innovation:
96%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BlueSnap?

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6% Negative
0% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Caring

Feature Ratings

Average 81

Mobile Payments

87

Recurring Payments

86

POS Integration

86

Customer Support

86

Security

85

Digital Wallet Integration

83

Multi Currency

83

Credit Card Processing

82

Reporting Analytics

81

POS Verification

80

Integration With Accounting System

77

Vendor Capability Ratings

Average 84

Quality of Features

87

Vendor Support

87

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

86

Ease of Implementation

86

Ease of IT Administration

85

Business Value Created

85

Ease of Customization

84

Ease of Data Integration

82

Breadth of Features

81

Usability and Intuitiveness

79

BlueSnap Reviews

Fainil G.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Acceptable Payment Solution

Likeliness to Recommend

9 /10

What differentiates BlueSnap from other similar products?

The software has included the mobile payment which is faster and reliable Further, the ability to process cards is made efficient using the tool.

What is your favorite aspect of this product?

This software is considered useful through POS verification which ensure no possible fraud

What do you dislike most about this product?

The deployment process of this tool calls for some extra time and this makes the process complex

What recommendations would you give to someone considering this product?

The dynamic process in payment is something the developer has increased and this saves on costs and time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Caring

Carlos Eduardo D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

BlueSnap is a totally secure software

Likeliness to Recommend

10 /10

What differentiates BlueSnap from other similar products?

BlueSnap is the software that thematizes sales management and ensures regulatory and fiscal compliance for security. We can also point out that BlueSnap is a tool that simplifies the payment process, with a powerful and extensive functional system that automates different processes and a whole integrated platform. We can handle general bill payments, subscriptions, online games, any payment system can be done with BlueSnap. Security is also another point in favor of this software, which is guaranteed from the initial stage until the customer's payment process, thus generating confidence and increasing sales significantly and exponentially.

What is your favorite aspect of this product?

From the initial stage to the last instance of payment, the payment process is fast and secure. The security and tax and regulatory compliance of BlueSnap's payment processing is my favorite.

What do you dislike most about this product?

I think more documentation is needed to improve our understanding of this payment system. Since it is a bit complicated to understand and configure in the early stages, we sometimes experience delays.

What recommendations would you give to someone considering this product?

BlueSnap is a truly secure software, we recommend it to process online payments to increase sales significantly without leaving aside security, as this tool is one of the most secure in the market and complies with tax regulations, this creates an extra confidence when purchasing this tool. I recommend it because you can automate different payment processes, reducing your working hours, and all without losing sight of security for a while.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

CA Sanjay K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Best product with ease of use.

Likeliness to Recommend

9 /10

What differentiates BlueSnap from other similar products?

Blue snap is available in various countries i.e more than 150 countries, which is very cool and helpful across the globe. No monthly account fees for merchants processing over $2,500 The user interface with the platform is modern, logical and easy to use.

What is your favorite aspect of this product?

The BlueSnap Developer Hub provides control of APIs and documentation. Flexible Termination feature and no additional payment for that t allows you to accept customer orders via mails, fax or telephone. It allows you to send payment links and invoices and allows them to pay through debit card, etc.

What do you dislike most about this product?

Sometimes Bluesnap Support Team takes time to respond which is a problem for many companies. The customer support is not available 24/7. It could be a hindrance for the people living on different continents

What recommendations would you give to someone considering this product?

If you are looking for an product having robust reporting system which is unique in itself and various other distinctive features you must go for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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