Bloomreach Composable Personalization Cloud Logo Award Winner Product Badge
Bloomreach Composable Personalization Cloud Logo Award Winner Product Badge
Bloomreach Inc

Bloomreach Composable Personalization Cloud

8.1 /10
Category
Bloomreach Composable Personalization Cloud
8.1 /10

What is Bloomreach Composable Personalization Cloud?

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.

Company Details


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Awards & Recognition

Bloomreach Composable Personalization Cloud won the following awards in the Digital Experience - Enterprise category

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Bloomreach Composable Personalization Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bloomreach Composable Personalization Cloud.

88 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bloomreach Composable Personalization Cloud?

0% Negative
7% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Fair
  • Transparent

Feature Ratings

Average 84

Multi Channel Support

88

Translation Facilitation

85

E-Commerce Integration

85

Standard Templates

84

Content Repository

84

Social Media Integration

84

Content Security

83

Web Publishing Capabilities

82

Analytics and Reporting

82

Management Interface

82

Digital Asset Management

79

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Business Value Created

82

Ease of Data Integration

82

Ease of Customization

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Ease of Implementation

80

Vendor Support

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Bloomreach Composable Personalization Cloud Reviews

Eric G.

  • Role: Sales Marketing
  • Industry: Recreation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Amazing Features, Great customer support

Likeliness to Recommend

10 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

The level of service from the Bloomreach team

What is your favorite aspect of this product?

The ability to test different strategies quickly

What do you dislike most about this product?

It does require knowledge to integrate

What recommendations would you give to someone considering this product?

To measure the value of not just the product itself, but also the ROI which you can measure effectively

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adam H.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Very user friendly interface

Likeliness to Recommend

10 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

The product is much more user friendly in a way that requires no use of html, sql or any advanced technical knowledge.

What is your favorite aspect of this product?

The scenario builder is the best we’ve used of any competitor. Straight forward and easy to use it allows us to build complex journeys to best match our needs.

What do you dislike most about this product?

The analytics and reporting of the product is not as advanced as other systems we’ve used.

What recommendations would you give to someone considering this product?

Enrol in the Bloomreach academy to gain a better understanding of how it works

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

anjali s.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

My review towards Bloomreach!

Likeliness to Recommend

9 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

It speeds up the segements and flexibility from the team unlike other similar platforms. Also it has empowered our business with relevant digital eperience unlike other similar platforms.

What is your favorite aspect of this product?

I like how many features Bloomreach has to offer from creating email campaigns to sophisticated reports. Also i like it’s excellent scenario handling with customer segmentation based on interests. Has good customer support.

What do you dislike most about this product?

It is an efficient e marketing automation and customer engagement, nothing that i dislike towards it.

What recommendations would you give to someone considering this product?

It is really easy to use and manage search and content personalisation, give it a try!

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

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