Bloomreach Inc

Bloomreach Composable Personalization Cloud

Composite Score

8.1 /10

CX Score

8.4 /10

45 Reviews Write a Review

What is Bloomreach Composable Personalization Cloud?

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.

Company Details

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Awards & Recognition

Bloomreach Composable Personalization Cloud won the following awards in the Digital Experience - Enterprise category

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Contract Negotiation

2022

4 Top Rated Capabilities

7 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Bloomreach Composable Personalization Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bloomreach Composable Personalization Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bloomreach Composable Personalization Cloud?

0% Negative

7% Neutral

93% Positive

Pros

Respectful
Reliable
Fair
Transparent

Feature Ratings

Average 84

Multi Channel Support

Translation Facilitation

E-Commerce Integration

Standard Templates

Content Repository

Social Media Integration

Content Security

Web Publishing Capabilities

Analytics and Reporting

Management Interface

Digital Asset Management

Vendor Capability Ratings

Average 81

Quality of Features

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Bloomreach Composable Personalization Cloud Screenshots

Bloomreach Composable Personalization Cloud Videos

Bloomreach Composable Personalization Cloud Reviews

Tomáš B.

Role: Sales Marketing
Industry: Recreation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Harder to use, but really useful and top support.

Likeliness to Recommend

10 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

I dont know, we dediced to use the best in the market and also with the best support.

What is your favorite aspect of this product?

Outstanding client support and many plug in play scenarios.

What do you dislike most about this product?

Too complicated at the beginning, longer learning curve.

What recommendations would you give to someone considering this product?

Define your goals and then ask sales teams if this product is match for you.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Vendor Friendly Policies

Anastasija L.

Role: Sales Marketing
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

7 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

Good functions

What is your favorite aspect of this product?

flexybility

What do you dislike most about this product?

comlicated

What recommendations would you give to someone considering this product?

comfy for business

Pros

Caring
Saves Time
Respectful
Helps Innovate

Cons

Less Efficient Service

Shivam S.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Bloomreach: Empowering Dynamic Digital Experience

Likeliness to Recommend

10 /10

What differentiates Bloomreach Composable Personalization Cloud from other similar products?

At the forefront of innovation, Bloomreach Commerce Experience Cloud excels with:- AI-driven personalization, seamless content-commerce fusion, impressive scalability, and cross-channel prowess. Its headless setup empowers swift evolution, while global reach and powerful analytics enable businesses to craft dynamic, tailored digital ventures, setting it apart.

What is your favorite aspect of this product?

Its advanced AI-driven personalization capabilities are amazing for enhancing customer engagement and driving conversions by delivering tailored experiences and recommendations.

What do you dislike most about this product?

Its pricing structure can sometimes be perceived as on the higher side, particularly for smaller businesses or those with limited budgets

What recommendations would you give to someone considering this product?

Check if it Fits: See if Bloomreach suits your needs. Plan it Out: Plan how to fit it in your systems. Get the Know-How: Learn how to use it well. Price Tag vs. Benefits: Think about costs and gains. Ready to Grow: Make sure it grows with you. Give it a Spin: Test and tweak based on feedback. Use Insights: Learn from the data it dishes out. Mix Content Right: Blend products and stories smartly. Teamwork Matters: Get different teams on the same page. Future Friendly: Ensure it's good for the long haul.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Bloomreach Composable Personalization Cloud

What is Bloomreach Composable Personalization Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Emotional Footprint Champion

Bloomreach Composable Personalization Cloud Ratings

88 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Bloomreach Composable Personalization Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Bloomreach Composable Personalization Cloud Screenshots

Asset Manager

Performance overview

Customer Details

Automated email flow

Bloomreach Composable Personalization Cloud Videos

Bloomreach Clarity | The Future of Commerce Is Here

Bloomreach Composable Personalization Cloud Reviews

Tomáš B.

Harder to use, but really useful and top support.

Likeliness to Recommend

Pros

Cons

Anastasija L.

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Cons

Shivam S.

Bloomreach: Empowering Dynamic Digital Experience

Likeliness to Recommend

Pros

Most Popular Bloomreach Composable Personalization Cloud Comparisons

Progress Sitefinity

Oracle WebCenter Sites

Adobe Experience Manager

WordPress VIP

Enonic

OpenText TeamSite

Feature Ratings

Multi Channel Support

Translation Facilitation

E-Commerce Integration

Standard Templates

Content Repository

Social Media Integration

Content Security

Web Publishing Capabilities

Analytics and Reporting

Management Interface

Digital Asset Management

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement