Blackfire

Blackfire APM

Composite Score

7.6 /10

CX Score

8.0 /10

16 Reviews Write a Review

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What is Blackfire APM?

Blackfire empowers all developers and IT/Ops to continuously verify and improve their app’s performance, throughout its lifecycle, by getting the right information at the right moment.

Company Details

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Blackfire APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Blackfire APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 92%
Negotiation and Contract:: 93%
Conflict Resolution:: 95%
Strategy & Innovation:: 93%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Blackfire APM?

5% Negative

1% Neutral

94% Positive

Pros

Respectful
Acts with Integrity
Helps Innovate
Continually Improving Product

Feature Ratings

Average 81

Transaction Request Performance

Cloud/On-Prem/Hybrid Deployment

Synthetic Monitoring (RUM)

Dependency Tracking

Scalability

Server Monitoring

Code Performance Monitoring

Non-Commodity Operating Systems

Domain-Centric AI/ML

Application Request Tracing

Real User Monitoring

Vendor Capability Ratings

Average 79

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of Customization

Breadth of Features

Ease of IT Administration

Vendor Support

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Blackfire APM Reviews

Aman K.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Blackfire APM from other similar products?

Blackfire offers real-time profiling capabilities, allowing developers to monitor application performance continuously and identify issues as they occur.

What is your favorite aspect of this product?

The deep code-level profiling provided by Blackfire allows developers to gain detailed insights into their application's performance at the function level.

What do you dislike most about this product?

I don't have any dislikes

What recommendations would you give to someone considering this product?

I don't have any recommendations

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Sana A.

Role: Operations
Industry: Shipping
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Apr 2024

Best product to be given into consideration

Likeliness to Recommend

10 /10

What differentiates Blackfire APM from other similar products?

Sense of security

What is your favorite aspect of this product?

User friendly and very much flexible

What do you dislike most about this product?

Nothing to dislike in this product

What recommendations would you give to someone considering this product?

Anyone can go with this product without a second thought

Pros

Helps Innovate
Continually Improving Product
Fair
Acts with Integrity

Bughtha Prakash R.

Role: Operations
Industry: Engineering
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Apr 2024

Blackfire APM - Great tool for development team.

Likeliness to Recommend

8 /10

What differentiates Blackfire APM from other similar products?

It provides great support regarding how code behaves and help developers to understand how they can change their coding to get what customer wants.

What is your favorite aspect of this product?

My favourite aspect was ease of tool usage which helps developers to understand how they can evaluate their coding and change their code with respect to customer requirements.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

I would suggest others to definitely go for this tool as they provide great support to developers team.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Blackfire APM

What is Blackfire APM?

Company Details

Need Assistance?

Blackfire APM Ratings

87 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

83 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Blackfire APM?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Dependency Tracking Tracking the performance of all application dependencies.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Code Performance Monitoring Tracking application performance at the code-base level.

Non-Commodity Operating Systems Non-Commodity Operating Systems capabilities such as AIX, z/OS, Solaris, IBM i, and z/Linux.

Domain-Centric AI/ML Intelligent algorithms, based on machine learning (ML), analyze different data sets to find connections and relationships between services and infrastructure.

Application Request Tracing Detail key attributes of application requests and transactions.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Blackfire APM Reviews

Aman K.

Fantastic Product

Likeliness to Recommend

Pros

Sana A.

Best product to be given into consideration

Likeliness to Recommend

Pros

Bughtha Prakash R.

Blackfire APM - Great tool for development team.

Likeliness to Recommend

Pros

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Feature Ratings

Transaction Request Performance

Cloud/On-Prem/Hybrid Deployment

Synthetic Monitoring (RUM)

Dependency Tracking

Scalability

Server Monitoring

Code Performance Monitoring

Non-Commodity Operating Systems

Domain-Centric AI/ML

Application Request Tracing

Real User Monitoring

Vendor Capability Ratings

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of Customization

Breadth of Features

Ease of IT Administration

Vendor Support

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation