BlackBerry Limited

BlackBerry Cybersecurity

Composite Score

6.9 /10

CX Score

6.9 /10

35 Reviews Write a Review

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What is BlackBerry Cybersecurity?

Secure and protect your users and devices, even BYOD laptops and smartphones, with a solution that’s focused on earning trust across any endpoint and continuously validating that trust at every event or transaction.

Company Details

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BlackBerry Cybersecurity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BlackBerry Cybersecurity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

1
Since last award

95 Plan to Renew

72 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 81%
Negotiation and Contract:: 67%
Conflict Resolution:: 74%
Strategy & Innovation:: 72%
Service Experience:: 73%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BlackBerry Cybersecurity?

2% Negative

12% Neutral

86% Positive

Pros

Helps Innovate
Respectful
Enables Productivity
Security Protects

Cons

Less Effective Service

Feature Ratings

Average 78

Cross Platform Integration

Forensics

Dynamic Malware Detection

System Hardening

Cross Platform Support

Centralized Management Portal

Application Containment Mechanisms

Automated Remediation

Port and Device Control

Endpoint Detection and Response

Ransomware Recovery and Removal

Vendor Capability Ratings

Average 75

Quality of Features

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Ease of Implementation

Breadth of Features

Ease of IT Administration

BlackBerry Cybersecurity Reviews

Peter W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Latest generation antivirus cash

Likeliness to Recommend

8 /10

What differentiates BlackBerry Cybersecurity from other similar products?

Cylance Protect provides a comprehensive solution against cyber attacks, keeping our computers constantly protected. It offers state-of-the-art comprehensive protection and is quite lightweight, allowing the computer to operate at high speed. It works efficiently by identifying and neutralizing threats before they cause damage to the PC. Using the network is very safe due to the ability to prevent potentially dangerous attacks.

What is your favorite aspect of this product?

The interface has an excellent tutorial that explains all the different aspects of how to configure Cylance Protect. It is easy to implement and does not slow down the operation of the equipment. Cylance Protect is constantly updated to keep computers protected from the latest security threats. The reports quickly scan for infections, outdated versions, and computers that have been offline for a period of time.

What do you dislike most about this product?

Cylance Protect is slightly more expensive than some of the other solutions, which can be a major inconvenience for your organization.

What recommendations would you give to someone considering this product?

Its operation is very efficient to protect itself from the various threats that abound on the network. It is very easy to use and allows you to check for threats without complications. I recommend it.

Pros

Helps Innovate
Efficient Service
Inspires Innovation
Acts with Integrity

Dustin M.

Role: Information Technology
Industry: Utilities
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2020

The best product we have ever used! Hands down!

Likeliness to Recommend

10 /10

What differentiates BlackBerry Cybersecurity from other similar products?

Doesn't rely on virus definitions and doesn't slow my pcs down! The best products hands down!

What is your favorite aspect of this product?

Doesn't rely on virus definitions and doesn't slow my pcs down! The best products hands down!

What do you dislike most about this product?

Nothing at all. Seems to be almost perfect product.

What recommendations would you give to someone considering this product?

Buy it now. Well worth the cost for peace of mind!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Puneet A.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2020

Easy to use & implement but features disappoint

Likeliness to Recommend

8 /10

What differentiates BlackBerry Cybersecurity from other similar products?

Low resource consumption and light-weight, specially beneficial in performance saving

What is your favorite aspect of this product?

Auto-log upload via console which you can use for analysis.

What do you dislike most about this product?

Limitations of functionalities, a lot needs to be carried out using API rather than in-console functions.

What recommendations would you give to someone considering this product?

It's a Nextgen AI/ML based endpoint security solution and its capabilities can be used more efficiently when used in integration with Cylance Optics.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Cons

Wastes Time
Less Effective Service
Vendor Friendly Policies

BlackBerry Cybersecurity

What is BlackBerry Cybersecurity?

Company Details

Need Assistance?

BlackBerry Cybersecurity Ratings

76 Likeliness to Recommend

1 Since last award

95 Plan to Renew

72 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+73 Net Emotional Footprint

How much do users love BlackBerry Cybersecurity?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Cross Platform Integration Open API and net sec appliance integration with NGFW, SIEM, IPS/IDS, Automated Network Quarantining, DLP, Data Discovery, and Threat Intelligence.

Forensics Includes the ability provide full visibility in an easy-to-understand display of what happened on an endpoint during an attack in (near) real-time.

Dynamic Malware Detection Heuristics are applied to files to identify similarities with known malware and block it.

System Hardening Automated vulnerability patching and vulnerability assessment.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Application Containment Mechanisms Includes cloud based protection, sandboxing, and local containerization.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

Endpoint Detection and Response Active threat detection that remediates against known and unknown malware and malicious activities, leveraging machine learning techniques.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

BlackBerry Cybersecurity Reviews

Peter W.

Latest generation antivirus cash

Likeliness to Recommend

Pros

Dustin M.

The best product we have ever used! Hands down!

Likeliness to Recommend

Pros

Puneet A.

Easy to use & implement but features disappoint

Likeliness to Recommend

Pros

Cons

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1
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Feature Ratings

Cross Platform Integration

Forensics

Dynamic Malware Detection

System Hardening

Cross Platform Support

Centralized Management Portal

Application Containment Mechanisms

Automated Remediation

Port and Device Control

Endpoint Detection and Response

Ransomware Recovery and Removal

Vendor Capability Ratings

Quality of Features

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Ease of Implementation

Breadth of Features

Ease of IT Administration