BlackBerry Cybersecurity Logo
BlackBerry Cybersecurity Logo
BlackBerry Limited

BlackBerry Cybersecurity

Composite Score
6.9 /10
CX Score
6.9 /10
Category
BlackBerry Cybersecurity
6.9 /10

What is BlackBerry Cybersecurity?

Secure and protect your users and devices, even BYOD laptops and smartphones, with a solution that’s focused on earning trust across any endpoint and continuously validating that trust at every event or transaction.

Company Details


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BlackBerry Cybersecurity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BlackBerry Cybersecurity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

1
Since last award

95 Plan to Renew

72 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
81%
Negotiation and Contract:
67%
Conflict Resolution:
74%
Strategy & Innovation:
72%
Service Experience:
73%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BlackBerry Cybersecurity?

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2% Negative
12% Neutral
86% Positive

Pros

  • Helps Innovate
  • Respectful
  • Enables Productivity
  • Security Protects

Cons

  • Less Effective Service

Feature Ratings

Average 78

Cross Platform Integration

81

Forensics

81

Dynamic Malware Detection

80

System Hardening

79

Cross Platform Support

79

Centralized Management Portal

78

Application Containment Mechanisms

78

Automated Remediation

78

Port and Device Control

77

Endpoint Detection and Response

76

Ransomware Recovery and Removal

76

Vendor Capability Ratings

Average 75

Quality of Features

81

Availability and Quality of Training

80

Business Value Created

79

Product Strategy and Rate of Improvement

77

Vendor Support

76

Usability and Intuitiveness

75

Ease of Data Integration

73

Ease of Customization

73

Ease of Implementation

73

Breadth of Features

73

Ease of IT Administration

68

BlackBerry Cybersecurity Reviews

Jesica Danie M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Cylance key for any computer environment.

Likeliness to Recommend

10 /10

What differentiates BlackBerry Cybersecurity from other similar products?

Cylance is being used throughout the organization to protect all computers. Its implementation has allowed great trust to exist due to the protection it provides, now threats can be easily detected. All the information and data contained in our computers are valuable for daily work, which is why this platform has been essential for adequate protection.

What is your favorite aspect of this product?

Cylance is fast and discreet, you hardly notice that this platform is running on your computer, at least when it detects something malicious. I love how lightweight it runs on computers, essentially maintenance-free, because you don't have to constantly update to new certificates, plus there's no need to run full system scans all the time. It's great it detects threats from day zero.

What do you dislike most about this product?

Cylance is an antivirus that provides a high level of security through the essential protection of computers. Platform that adjusts to the needs of having an excellent antivirus, there is no negative aspect related to this software, it has been key to detecting threats.

What recommendations would you give to someone considering this product?

CylancePROTECT provides extraordinary protection, it is the antivirus solution. Software that can be used on different computers to protect it against any threat. Having a product with key features for computer protection is essential.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cara W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Antivirus necessary in the organization.

Likeliness to Recommend

10 /10

What differentiates BlackBerry Cybersecurity from other similar products?

A software that protects us at all times against any possible attack that may occur, constantly updates which lets us know that it is improving more and more for a more definitive protection. It detects everything very easily and acts quickly, without allowing time for the virus to act on the system.

What is your favorite aspect of this product?

It has shown us that it really is a platform that is worth implementing in our company, being virus-free we can better manage all our data and internal company information. It is easy to handle and with effective solutions.

What do you dislike most about this product?

At first and to new users it may seem that its price is a bit high, but once it is used and implemented correctly in the company, they will know that it is worth paying that cost if we get good quality results at the same time.

What recommendations would you give to someone considering this product?

By using the Internet constantly, we run the risk of any attack from any virus on the system, and it is good to have adequate protection to feel safe and secure at all times. It's very easy and fast.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Melanie H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

Effective protection against cyber threats

Likeliness to Recommend

9 /10

What differentiates BlackBerry Cybersecurity from other similar products?

CylanceProtect offers greater effectiveness than its competitors. It is easy to use and install, it is one of the few antivirus that protects while using minimal system resources. Its artificial intelligence technology offers a wide advantage over other antivirus. It has a system that is continuously learning and continually improving, to neutralize new threats. This platform provides a level of service and protection that adapts to the needs of the company.

What is your favorite aspect of this product?

It is easy to install and does not need to be configured. It has artificial intelligence and machine learning, which follows maximum protection against possible cyber attacks. It runs in the background as your PC's personal security equipment and consumes very little computer resources. You are always scanning to ensure you are fully protected at all times. The general support offered by CylanceProtect satisfactorily meets all the needs of our work team, is efficient and solves quickly as requested.

What do you dislike most about this product?

I have almost no downsides to mention. The only thing is, there is no easy way to delete quarantined items.

What recommendations would you give to someone considering this product?

CylanceProtect provides complete protection against threats, a lot of ease of use and can be managed from anywhere thanks to the administration interface.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

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