Bizagi

Bizagi Automation

Composite Score

7.5 /10

CX Score

7.5 /10

23 Reviews Write a Review

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What is Bizagi Automation?

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fueled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual.

Company Details

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Awards & Recognition

Bizagi Automation won the following awards in the Low-Code Business Process Management - Midmarket category

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0 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

6 Top Rated Features

2023

Bizagi Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bizagi Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bizagi Automation?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Effective Service
Efficient Service
Inspires Innovation

Feature Ratings

Average 83

Process Workflow Designer

External Application Data Connectors

In-App Automated Workflows

Customizable Performance Dashboards

Process Automation Templates

BPMN Compliance

Content Management

Real-time Process Analysis

Permissions and Governance

Process Library

Mobile Support

Vendor Capability Ratings

Average 77

Quality of Features

Breadth of Features

Business Value Created

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Bizagi Automation Reviews

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2021

Can be improved in multiple areas.

Likeliness to Recommend

7 /10

Pros

Over Delivered
Helps Innovate
Performance Enhancing
Effective Service

Cons

Less Generous
Leverages Incumbent Status

Carlos Alberto P.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Practical, functional and easy to use

Likeliness to Recommend

10 /10

What differentiates Bizagi Automation from other similar products?

The main difference is how practical this tool turns out to be, besides that it is very easy to use and allows without any problem to propose everything that is proposed.

What is your favorite aspect of this product?

The interface is incredible, it allows the tool to be intuitive at the time of use

What do you dislike most about this product?

Nothing displeases me, it is a product that fits the needs and really does what it offers. You don't have a misleading offer

What recommendations would you give to someone considering this product?

If it is within your means, do not hesitate to purchase Bizagi Automation, I am sure it will be of great use to your team.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ash S.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2021

Superb solution for process automation!

Likeliness to Recommend

10 /10

What differentiates Bizagi Automation from other similar products?

Cost effectiveness, speed and ease of implementation

What is your favorite aspect of this product?

Visual interface

What do you dislike most about this product?

Benchmarking options

What recommendations would you give to someone considering this product?

Spend time thinking about how you will introduce and embed the solution into the organisation. You need tangible commitment from the business to ensure you get engagement and interest from the outset.

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Bizagi Automation

What is Bizagi Automation?

Company Details

Need Assistance?

Awards & Recognition

Bizagi Automation Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Bizagi Automation?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Customizable Performance Dashboards View data points from the process analysis on dashboards that are ready for use out-of-the-box or customizable

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Content Management Includes collaboration, check-in/check-out, and version control.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Process Library A repository of documented processes which can be accessed for revision.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Bizagi Automation Reviews

Can be improved in multiple areas.

Likeliness to Recommend

Pros

Cons

Carlos Alberto P.

Practical, functional and easy to use

Likeliness to Recommend

Pros

Ash S.

Superb solution for process automation!

Likeliness to Recommend

Pros

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1
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Feature Ratings

Process Workflow Designer

External Application Data Connectors

In-App Automated Workflows

Customizable Performance Dashboards

Process Automation Templates

BPMN Compliance

Content Management

Real-time Process Analysis

Permissions and Governance

Process Library

Mobile Support

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support