Bizagi

Bizagi Automation

Composite Score

7.5 /10

CX Score

7.5 /10

23 Reviews Write a Review

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What is Bizagi Automation?

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fueled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual.

Company Details

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Awards & Recognition

Bizagi Automation won the following awards in the Low-Code Business Process Management - Midmarket category

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0 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

6 Top Rated Features

2023

Bizagi Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bizagi Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bizagi Automation?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Effective Service
Efficient Service
Inspires Innovation

Feature Ratings

Average 83

Process Workflow Designer

External Application Data Connectors

In-App Automated Workflows

Customizable Performance Dashboards

Process Automation Templates

BPMN Compliance

Content Management

Permissions and Governance

Real-time Process Analysis

Process Library

Mobile Support

Vendor Capability Ratings

Average 77

Quality of Features

Breadth of Features

Business Value Created

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Bizagi Automation Reviews

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2021

Friendly and Easy to use, but a bit pricey

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Respectful

Cons

Less Generous
Under Delivered

Abolfazl S.

Role: Consultant
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

fantastic product and it has a lot of features

Likeliness to Recommend

10 /10

What differentiates Bizagi Automation from other similar products?

it is very user-friendly and has very features for manage processes.

What is your favorite aspect of this product?

design form and business roles and good analysis tools.

What do you dislike most about this product?

it has not business roles in modeling notation.

What recommendations would you give to someone considering this product?

it has not business roles in modeling notation.

Pros

Helps Innovate
Effective Service
Caring
Saves Time

Robin T.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2021

Useful, but can improve on some fields!

Likeliness to Recommend

8 /10

What differentiates Bizagi Automation from other similar products?

It provides clear templates which we can take it up from. That is what the organization I am working for is looking for!

What is your favorite aspect of this product?

Automating all kind of processes - small and large. Although the larger projects seem to be more difficult, the reps of the company are always available for help

What do you dislike most about this product?

Vendor support is something that we dislike. We would like to combine it with for example DevOps or Jira, but that has not been possible yet.

What recommendations would you give to someone considering this product?

Learn about process automation before you start. Bizagi can be overwhelming, but it is also very intuitive.

Pros

Friendly Negotiation
Trustworthy
Saves Time
Fair

Cons

Less Inspiring
Less Caring
Less Productive

Bizagi Automation

What is Bizagi Automation?

Company Details

Need Assistance?

Awards & Recognition

Bizagi Automation Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Bizagi Automation?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Customizable Performance Dashboards View data points from the process analysis on dashboards that are ready for use out-of-the-box or customizable

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Content Management Includes collaboration, check-in/check-out, and version control.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Process Library A repository of documented processes which can be accessed for revision.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Bizagi Automation Reviews

Friendly and Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Cons

Abolfazl S.

fantastic product and it has a lot of features

Likeliness to Recommend

Pros

Robin T.

Useful, but can improve on some fields!

Likeliness to Recommend

Pros

Cons

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1
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Feature Ratings

Process Workflow Designer

External Application Data Connectors

In-App Automated Workflows

Customizable Performance Dashboards

Process Automation Templates

BPMN Compliance

Content Management

Permissions and Governance

Real-time Process Analysis

Process Library

Mobile Support

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support