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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Bitwarden
9.1 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
92%
Conflict Resolution:
95%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

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2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Security Protects

Feature Ratings

Average 87

Credential Management

90

Access From Multiple Devices

90

AD/LDAP Sync

89

Password Generator

88

Work and Personal

87

Encryption and Decryption

87

Autosave and Autofill

87

Vault for Each User

87

Multi-Factor Authentication (MFA)

86

Dashboard

85

End User Self Serve

85

Vendor Capability Ratings

Average 85

Ease of IT Administration

88

Business Value Created

88

Quality of Features

88

Ease of Implementation

88

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Vendor Support

84

Ease of Customization

80

Bitwarden Reviews

Ryan D.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Really easy to use

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

It's simplistic to use and clearly didnt have a blunder unlike last pass

What is your favorite aspect of this product?

The simplistic of it

What do you dislike most about this product?

Would like to see some more features or easier call outs to training or KB's

What recommendations would you give to someone considering this product?

Try it out in your personal life first. I use it for both

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Matthew G.

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Every bit the best free version Password Manager

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

The main difference is Bitwarden's Unique Master Password, zero-knowledge capabilities.

What is your favorite aspect of this product?

There's a lot. Capacity for unlimited passwords, unlimited devices access, SSO, 2FA, end-to-end encryption, most importantly, that unique Master Password.

What do you dislike most about this product?

Minor issues in auto-fill and auto-save, and maybe its UI as its not that intuitive. But its the best Password Manager out there.

What recommendations would you give to someone considering this product?

This is probably the best Password Manager right now. As for its frer version, its the best in the market.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Parasan K.

  • Role: Industry Specific Role
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Competent Solution for Comprehensive Coverage

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

We are able to access sensitive information from anywhere with any available device.

What is your favorite aspect of this product?

Compliance with all global security regulations that even after accessing information from any device no even a singe leakage we get.

What do you dislike most about this product?

It has greatly improved our security systems no complaints at all.

What recommendations would you give to someone considering this product?

All security features and compliance is enough for me to confirm it is best.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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