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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Bitwarden
9.1 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Inspires Innovation

Feature Ratings

Average 87

Access From Multiple Devices

90

AD/LDAP Sync

90

Credential Management

89

Password Generator

88

Work and Personal

88

Encryption and Decryption

87

Autosave and Autofill

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Policy Engine and Enforcements

85

Dashboard

85

Vendor Capability Ratings

Average 86

Ease of IT Administration

88

Business Value Created

88

Ease of Implementation

88

Quality of Features

88

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Vendor Support

85

Usability and Intuitiveness

84

Ease of Customization

81

Bitwarden Reviews

Tanya B.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Best free password manager I have found!

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

The ability to use the free version on both computers and mobile devices is the differentiator!

What is your favorite aspect of this product?

Overall ease of use from multiple platforms.

What do you dislike most about this product?

The inability to create subfolders in the vault, to further categorize my accounts.

What recommendations would you give to someone considering this product?

Highly recommended!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Zeinab T.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Bitwarden: Trustworthy Password Manager

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Unlike other password manager solutions like SplashID and AWS Secrets Manager, which are not only expensive but fails to work on some browsers, Bitwarden perfectly works on all devices and browsers.

What is your favorite aspect of this product?

Bitwarden secure passwords from any device: It makes it easy to create and manage unique passwords and auto-generate passwords in one place.

What do you dislike most about this product?

Teams Organization plan do not offer comprehensive password management tools, but I upgraded to enterprise plan.

What recommendations would you give to someone considering this product?

Enhance enterprise-grade security for your online data with Bitwarden.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Myra H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Easy to use and free too!

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

It is free across multiple devices (computers, phones, etc.) It integrates well with Chrome and with iPhone too

What is your favorite aspect of this product?

I love that it is free and it has a good search feature

What do you dislike most about this product?

I dislike that it does not automatically save all my passwords on my computer/phone apps

What recommendations would you give to someone considering this product?

I would highly recommend Bitwarden as a free solution for password management. It works across multiple device types and it also has a useful search tool. It is also very easy to use.

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