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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Bitwarden
9.1 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
92%
Conflict Resolution:
95%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

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2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Security Protects

Feature Ratings

Average 87

Credential Management

90

Access From Multiple Devices

90

AD/LDAP Sync

89

Password Generator

88

Work and Personal

87

Encryption and Decryption

87

Autosave and Autofill

87

Vault for Each User

87

Multi-Factor Authentication (MFA)

86

Dashboard

85

End User Self Serve

85

Vendor Capability Ratings

Average 85

Ease of IT Administration

88

Business Value Created

88

Quality of Features

88

Ease of Implementation

88

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Vendor Support

84

Ease of Customization

80

Bitwarden Reviews

Nayan D.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Open source password manager with multi os support

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Open source and security

What is your favorite aspect of this product?

Multiproduct applications and plugins for browser

What do you dislike most about this product?

UI/UX could have been better Sometimes the fields are not auto dectected

What recommendations would you give to someone considering this product?

One of the best password managers out there which is open source.

Pros

  • Reliable
  • Inspires Innovation
  • Helps Innovate
  • Performance Enhancing

Sherlyne M.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Reviewing Bitwarden Software

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

PMFA enabled for single password generation and management. Cloud content synchronisation and backups. File sharing. Beautiful and pre-built GUI design.

What is your favorite aspect of this product?

Availability and multi-device SSO WYSIWYG open-source scalable tool

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

I would like to confirm to them that bitwarden Software us the best.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Monicah K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Cloud Documents Encryption Tool

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Unique features tailored for cloud content synchronisation, sharing and password revolutionisation.

What is your favorite aspect of this product?

SSO WYSIWYG open-source scalable tool

What do you dislike most about this product?

We are ok with all it offers since it meets all

What recommendations would you give to someone considering this product?

May them understand all it takes then implement it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

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