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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Bitwarden
9.1 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
92%
Conflict Resolution:
95%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

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2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Security Protects

Feature Ratings

Average 87

Credential Management

90

Access From Multiple Devices

90

AD/LDAP Sync

89

Password Generator

88

Work and Personal

87

Encryption and Decryption

87

Autosave and Autofill

87

Vault for Each User

87

Multi-Factor Authentication (MFA)

86

Dashboard

85

End User Self Serve

85

Vendor Capability Ratings

Average 85

Ease of IT Administration

88

Business Value Created

88

Quality of Features

88

Ease of Implementation

88

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Vendor Support

84

Ease of Customization

80

Bitwarden Reviews

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Great product, but I wish they implemented argon2

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Charges for Enhancements

德 周.

  • Role: Student Academic
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Cons

  • Inhibits Innovation
  • Slower Product Innovation

Kent S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Excellent product, great free tier & super secure.

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

Open source, user focused, no vendor lock in. Your data is YOURS

What is your favorite aspect of this product?

Security and constant audits

What do you dislike most about this product?

Slow to implement larger complex feature sets

What recommendations would you give to someone considering this product?

Try it out on their generous free services, take time to read documentation and learn product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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