Bitwarden Logo Award Winner Product Badge
Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Bitwarden
9.1 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Bitwarden won the following awards in the Password Management category

Filter By

Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
92%
Conflict Resolution:
95%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Security Protects

Feature Ratings

Average 87

Credential Management

90

Access From Multiple Devices

89

AD/LDAP Sync

89

Password Generator

88

Work and Personal

87

Encryption and Decryption

87

Autosave and Autofill

87

Vault for Each User

86

Multi-Factor Authentication (MFA)

85

Dashboard

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of IT Administration

88

Business Value Created

88

Quality of Features

88

Ease of Implementation

88

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Vendor Support

84

Ease of Customization

80

Bitwarden Reviews

Kingaru M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

A Very Secure Password Management Software

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Besides being very secure, Bitwarden makes it easy for colleagues to share and retrieve passwords. It's a great password manager

What is your favorite aspect of this product?

Using Bitwarden is easy. I like that this password manager is very secure I like that sharing sensitive data such as passwords is easy with this software I like that it's readily accessible It's an affordable software

What do you dislike most about this product?

Never had any bad experiences using Bitwarden

What recommendations would you give to someone considering this product?

For password management and sharing sensitive information/data, I recommend Bitwarden. We have used it successfully and it's amazing

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tanya B.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Best free password manager I have found!

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

The ability to use the free version on both computers and mobile devices is the differentiator!

What is your favorite aspect of this product?

Overall ease of use from multiple platforms.

What do you dislike most about this product?

The inability to create subfolders in the vault, to further categorize my accounts.

What recommendations would you give to someone considering this product?

Highly recommended!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Kourosh N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Fantastic product!

What differentiates Bitwarden from other similar products?

its open source and online and can be self host

What is your favorite aspect of this product?

Being open source

What do you dislike most about this product?

The price :D

What recommendations would you give to someone considering this product?

great choice!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Bitwarden Comparisons