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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Bitwarden
9.1 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Inspires Innovation

Feature Ratings

Average 87

Access From Multiple Devices

90

AD/LDAP Sync

90

Credential Management

89

Password Generator

88

Work and Personal

88

Encryption and Decryption

87

Autosave and Autofill

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Policy Engine and Enforcements

85

Dashboard

85

Vendor Capability Ratings

Average 86

Ease of IT Administration

88

Business Value Created

88

Ease of Implementation

88

Quality of Features

88

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Vendor Support

85

Usability and Intuitiveness

84

Ease of Customization

81

Bitwarden Reviews

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Customer focused, innovative and transparent.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Janet G.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Great Choice to Boost Cloud Data Security

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

PMFA for single password generation and administration. Backups and synchronization of cloud content. Sharing files. Elegant and pre-built GUI.

What is your favorite aspect of this product?

Its cloud sync capabilities, which ensure that all passwords and other sensitive data are backed up in case of emergency, are something I really value. One of the best and most reliable tools is Bitwarden Send, which enables us to safely send encrypted communications to any member of our staff. We may keep any sensitive files here because of the secure vault's benefits and connectivity to all devices.

What do you dislike most about this product?

The only drawback with Bitwarden is that it might be difficult to use a browser extension and manage many accounts at once. Bitwarden isn't really something to be angry about. The user interface might use some upgrading because it's a little shabby. It's a really good performance.

What recommendations would you give to someone considering this product?

If you want to keep all of your passwords safe, Bitwarden might be a great choice. All of your login credentials are kept safe in an encrypted vault protected by a master password when you use an open-source password manager. It also offers mobile and desktop applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

GURU A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Firm Security to Information

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Perfect in data tracking and audit trail.

What is your favorite aspect of this product?

Ease of accessing information from any device

What do you dislike most about this product?

Many more than likes

What recommendations would you give to someone considering this product?

To secure your information through this tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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