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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Bitwarden
9.1 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Inspires Innovation

Feature Ratings

Average 87

Access From Multiple Devices

90

AD/LDAP Sync

90

Credential Management

89

Password Generator

88

Work and Personal

88

Encryption and Decryption

87

Autosave and Autofill

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Policy Engine and Enforcements

85

Dashboard

85

Vendor Capability Ratings

Average 86

Ease of IT Administration

88

Business Value Created

88

Ease of Implementation

88

Quality of Features

88

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Vendor Support

85

Usability and Intuitiveness

84

Ease of Customization

81

Bitwarden Reviews

Alex G.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Budget-conscious Password Manager

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

I would say Bitwarden's Free Plan version makes it unique due to its capacity for unlimïted passwords and unlimited devices access.

What is your favorite aspect of this product?

I really like its 100% security, enhancď by a master password which gives me exclusive access.

What do you dislike most about this product?

I still don't find its interface user-friendly. Also, it has no real-time breach monitoring. That's a concern.

What recommendations would you give to someone considering this product?

Generally, Bitwarden is a cinch for security-conscious firms or individuals on a budget. Passwosd managers don't come much better with cost in mind.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Derek N.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Efficient platform, easy to configure and setup!

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Credential sharing with credentials and individuals that no competitor can touch.

What is your favorite aspect of this product?

Easy Item and Collection management for multiple teams and users.

What do you dislike most about this product?

UX is much more tech-user friendly than non-tech.

What recommendations would you give to someone considering this product?

Connect with sales to collaborate on an effective timeline for evaluation. They were extremely flexible to allow us to truly trial the product (dogfood) internally with all features before pushing for payment. Friendly and effective!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Steven S.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Never forget your password again!

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

I believe this is the only free password management software that allows use on multiple devices. LastPass used to but now their free version only allows 1 device. I use it on all of my devices because I use the Chrome extension. So, it works on all of my computers for work plus my phone. So, technically, I use it on 5 devices because of the Chrome extension feature.

What is your favorite aspect of this product?

The overall flexibility of the software. I can generate a password and choose how secure I want it to be. Also, I would say the Chrome extension. Because of this, I can use it on multiple devices. If I am working on my office computer but go meet a client and take my laptop, I can still use it on the laptop plus it is always on my phone.

What do you dislike most about this product?

There have been times when it won't automatically open up my saved password for a specific login. I have to open the Bitwarden app and search for the login and then copy and paste it into the login info areas of where I want to use it. It is minor, but it is an annoyance that happens from time to time.

What recommendations would you give to someone considering this product?

I know a lot of people who have a book with all of their passwords. I tell them, stop trying to read what you wrote through the scribbles and re-written passwords on a time piece of paper and let the device remember all of your logins. It is so much more secure and efficient. You never have to try to remember any password again. Well, you will need to know your main Bitwarden login password but that is it. Remember 1 password and have thousands of them saved.

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Security Protects

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