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Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Bitwarden
9.1 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Inspires Innovation

Feature Ratings

Average 87

Access From Multiple Devices

90

AD/LDAP Sync

90

Credential Management

89

Password Generator

88

Work and Personal

88

Encryption and Decryption

87

Autosave and Autofill

87

Multi-Factor Authentication (MFA)

87

Vault for Each User

87

Policy Engine and Enforcements

85

Dashboard

85

Vendor Capability Ratings

Average 86

Ease of IT Administration

88

Business Value Created

88

Ease of Implementation

88

Quality of Features

88

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Vendor Support

85

Usability and Intuitiveness

84

Ease of Customization

81

Bitwarden Reviews

Costel O.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Simple and productive tool

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

The main factor that differentiates it from others is its password generator (PG). With the use of this function, I can make strong, one-of-a-kind passwords for each of my accounts, ensuring the security of those accounts. Also, based on the password strength that I specify, it will automatically propose secure, random passwords for each of my accounts.

What is your favorite aspect of this product?

I particularly appreciate that it has cloud sync features that guarantee that all passwords and other sensitive information is backed up in case of emergency. Bitwarden Send, which permits us to securely share encrypted messages with any employee of our workforce, ranks as one of the greatest and most trustworthy tools. The advantages of the safe vault and connection with all devices make it ideal for us to store any sensitive files.

What do you dislike most about this product?

In all honesty, there isn't much wrong with Bitwarden except that using a browser extension while managing many accounts simultaneously is challenging. There is very little to hate about Bitwarden. The interface is a little shabby and might use some updating. The performance is excellent.

What recommendations would you give to someone considering this product?

Bitwarden can be a fantastic option if you're seeking a safe way to keep all of your passwords. An open-source password manager stores all of your login information in an encrypted vault that is secured by a master password. Moreover, it provides desktop and mobile applications.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Daniel N.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Move fast and securely

Likeliness to Recommend

9 /10

What differentiates Bitwarden from other similar products?

Bitwarden is a good, affordable alternative for tech-savvy users and those on a budget because it is highly secure, effectively manages basic passwords, has a few truly helpful features, and costs about one-third less than most rivals. Bitwarden enables quick, safe access to both your personal password vault and the business' password vault.

What is your favorite aspect of this product?

The nicest feature of Bitwarden is that it allows me to keep all of my login information, including bank card information, secure notes, files, and folders in the encrypted web vault. Being the top open-source password manager, Bitwarden enjoys a high level of confidence in my place of employment. I really like the auto-saving of files and excellent cloud syncing.

What do you dislike most about this product?

The only significant issue is that upgrading to the paid premium version is necessary in order to obtain the physical key for Multi-Factor Authentication. The autofill and auto-update features need to be improved because they constantly feel slow. Despite that, I never had any technical issues with it.

What recommendations would you give to someone considering this product?

Bitwarden is a safe open-source password manager with a ton of extra features and a surprisingly inexpensive price. All of its features passed my security and usability tests with flying colors, for expert users, it ranks among the best alternatives available.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Efficient Service

Satyan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

An Affordable and Cross-Platform Solution

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

Open-source: Bitwarden is an open-source project, meaning that its source code is publicly available and can be freely reviewed and modified by the community. This transparency and collaboration helps to build trust and increase security. Cross-platform compatibility: Bitwarden supports a wide range of platforms, including Windows, MacOS, Linux, Android, iOS, and more, allowing users to access their password vault from multiple devices. Free and affordable pricing: Bitwarden offers a free tier that is suitable for personal use, and its premium tier is affordably priced compared to other similar products.

What is your favorite aspect of this product?

Bitwarden for its strong security features, such as AES-256 encryption and two-factor authentication, which help to protect sensitive information and keep it secure. Additionally, the fact that Bitwarden is an open-source project, meaning that its source code can be freely reviewed and modified by the community, helps to build trust and increase transparency. Another aspect that users often appreciate is Bitwarden's cross-platform compatibility, which allows users to access their password vault from multiple devices, including Windows, MacOS, Linux, Android, iOS, and more.

What do you dislike most about this product?

Currently no dislikes cause it's a trustworthy and good working software

What recommendations would you give to someone considering this product?

Evaluate your needs: Consider your password management needs and requirements, such as the number of users, the number of devices, and the amount of data that needs to be stored. Bitwarden may be a good fit if you're looking for a secure, cross-platform solution that is affordable and easy to use. Consider the security features: Make sure to review the security features offered by Bitwarden, such as AES-256 encryption and two-factor authentication, to ensure that they meet your security requirements.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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