Bitwarden Logo Award Winner Product Badge
Bitwarden Logo Award Winner Product Badge
Bitwarden

Bitwarden

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Bitwarden
9.0 /10

What is Bitwarden?

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.

Company Details


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Awards & Recognition

Bitwarden won the following awards in the Password Management category

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Bitwarden Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bitwarden.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
91%
Conflict Resolution:
94%
Strategy & Innovation:
92%
Service Experience:
92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bitwarden?

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2% Negative
1% Neutral
97% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Enables Productivity

Feature Ratings

Average 87

Credential Management

90

Access From Multiple Devices

89

AD/LDAP Sync

89

Password Generator

88

Work and Personal

87

Autosave and Autofill

87

Encryption and Decryption

87

Vault for Each User

86

Multi-Factor Authentication (MFA)

85

Dashboard

85

Policy Engine and Enforcements

85

Vendor Capability Ratings

Average 85

Ease of IT Administration

88

Business Value Created

88

Quality of Features

87

Ease of Implementation

87

Breadth of Features

86

Availability and Quality of Training

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Vendor Support

84

Ease of Customization

80

Bitwarden Reviews

Vatsal R.

  • Role: C-Level
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Really good product for password management

Likeliness to Recommend

10 /10

What differentiates Bitwarden from other similar products?

It's a freemium open-source password management so you can first use it and then purchase it

What is your favorite aspect of this product?

It's Freemium so you can first freely use it and purchase accordingly.

What do you dislike most about this product?

Nothing to dislike as of now

What recommendations would you give to someone considering this product?

First try for free and then purchase accordingly. :D

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Easy to use can be used with different O/S

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Janet G.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Great Choice to Boost Cloud Data Security

Likeliness to Recommend

8 /10

What differentiates Bitwarden from other similar products?

PMFA for single password generation and administration. Backups and synchronization of cloud content. Sharing files. Elegant and pre-built GUI.

What is your favorite aspect of this product?

Its cloud sync capabilities, which ensure that all passwords and other sensitive data are backed up in case of emergency, are something I really value. One of the best and most reliable tools is Bitwarden Send, which enables us to safely send encrypted communications to any member of our staff. We may keep any sensitive files here because of the secure vault's benefits and connectivity to all devices.

What do you dislike most about this product?

The only drawback with Bitwarden is that it might be difficult to use a browser extension and manage many accounts at once. Bitwarden isn't really something to be angry about. The user interface might use some upgrading because it's a little shabby. It's a really good performance.

What recommendations would you give to someone considering this product?

If you want to keep all of your passwords safe, Bitwarden might be a great choice. All of your login credentials are kept safe in an encrypted vault protected by a master password when you use an open-source password manager. It also offers mobile and desktop applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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