Bitrix24

What differentiates Bitrix24 from other similar products?

Bitrix24 has been the best ally to manage all the Intranet processes that our company handles, we have improved in the management of marketing strategies and business strategies thanks to the tools that Bitrix24 has managed and provided us with. The categorization and data manipulation have been successful since Bitrix24 offered us an excellent service to cover all the CRM needs that our associates required including a business intelligence service suitable for all audiences.

What is your favorite aspect of this product?

Bitrix manages an excellent data cataloging system and manages to maintain a high and secure scalability to securely manage this data. We have achieved synchronization with various platforms in managing marketing and sales generation, as well as innovation in assisting clients through online ads to obtain leads. The services that Bitrix24 offers can be integrated with any business management needed. We also manage to schedule appointments with employees and customers quickly and free of charge.

What do you dislike most about this product?

Sometimes we have problems scheduling automatic notifications, most of the time they arrive late and that delays orders a lot. We have to manually update the reserved resources reports since it does not have a live update option. Another point against is the constant logging of accounts within the platform, they are always closed and does not save an access point.

What recommendations would you give to someone considering this product?

Bitrix24 is characterized by being a multifunctional and multifaceted software, it is always recommended to work in scenarios where an advanced function is required for the same tracking of employees and tasks. Store extensions are also a plus within Bitrix24, because each user's interface can be configured within the platform and is very easy to use.

What differentiates Bitrix24 from other similar products?

Bitrix24 is used in our company in order to keep order in the whole issue of employee management, Bitrix24 allows us to run the human resources department of the organization from wherever we are. It has a wide variety of functions and can be used via intranet or kept in the cloud, which greatly facilitates the work from wherever we are, in addition to generating self-service options for our workers.

What is your favorite aspect of this product?

Since using Bitrix24 our human resources team saves a lot of time handling these issues, the self-service capability it has is quite beneficial being able to register, making requests and sending reports all in this same tool. Not only does it get there, it is also a source of communication between all departments of the company and can sometimes be used in the sales area, which is extremely beneficial for us.

What do you dislike most about this product?

Some functions such as video calls and other small functions tend to be unstable at times, which can be extremely annoying as we can lose time on it. The technical support department is not very good, very long waiting times even when they are simple solutions. It is a bit problematic to program notifications, this process could be simplified and be much more useful. The cost of the software is a bit high even with the great functionality it has.

What recommendations would you give to someone considering this product?

This software can be dedicated to small and medium companies helping to automate all the internal processes they require, keeping a great order in the field of human resources and giving viability to the increase of sales, although in the latter could improve a little more. Bitrix24 can be a bit costly and difficult to configure in short periods of time which can be negative at first, however when it manages to optimize itself it turns out to be a very powerful tool.

What differentiates Bitrix24 from other similar products?

We use this software to maintain remote and in-office team communications, thanks to its chat, calls and video calls. It also allows you to send and receive files and all types of documents quickly and securely. It has many important functions such as adding tasks, assigning them and viewing their progress, all within the same platform.

What is your favorite aspect of this product?

The live chat and video calls and video calls are excellent, its audio is of quality as well as its video, which allows us to be always in communication without interruptions. We have an orderly way our projects in the program and allows us to visualize the progress of the assigned activities, as well as add annotations and in each task for further indications.

What do you dislike most about this product?

All the functions that we have used have seemed very useful and have worked perfectly, if I had to complain about something, it would be in its capacity, because its free limit is up to 5gb which seems little for the information we handle, but we gladly pay a little more to continue enjoying bitrx24.

What recommendations would you give to someone considering this product?

This is one of the most useful work management programs we have had, because besides being simple to use and very intuitive, it has all the tools we need to manage our projects in an orderly and successful way. I recommend it to all large and small companies, in any area.