
What is Bitrix24?
Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
94 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 100%
- Negotiation and Contract:
- 100%
- Conflict Resolution:
- 98%
- Strategy & Innovation:
- 98%
- Service Experience:
- 99%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitrix24?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Configurable Knowledge Repository
Reporting and Analytics
Cataloging
Workflow and Approval Management
Social Features
Intelligent Search
Rich Text Editor
API Integration
AI Capabilities
Multiple File Type Support
Role-Based Access
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Vendor Support
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Bitrix24 Reviews

Jeff C.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Great internal communication tool.
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
This amazing technology makes my job easier, provides a complete suite of tools in the cloud, schedules daily preparations for events, and scans documents and other information, the implementation of this software facilitates collaboration between employees, seamlessly and gives the entire project the opportunity to connect to the internet. Bitrix24 helped us overcome the problems associated with project planning and was able to reduce wasted resources, the program also closely tracks all actions and successful conversations with all employees.
What is your favorite aspect of this product?
Bitrix24 is a high quality software that manages projects properly and handles resources fairly. In addition, the developers are aware of after-sales service and the problem is properly resolved. I like the corporate side of Bitrix 24. Because, as a financial manager, you can have a dedicated website for each project, where you can do all the communication. Medium and large enterprises use one of the most complete channels available for managing tasks, creating connections, and improving performance between work teams. There are some features that are very useful for most businesses. Within this framework, you will receive tools to strengthe
What do you dislike most about this product?
The only slight flaw is that the warnings are delayed, which might be difficult to manage. As I have stated, the architecture need some updating. The reports part is not the finest, and it could be improved. The Bitrix24 support service takes a long time to respond and is ineffectual as a result of not being able to locate the default widgets supplied to new customers.
What recommendations would you give to someone considering this product?
This tool will come in handy if you are a project manager. The most difficult aspect was bringing it indoors and convincing my coworkers to utilize it. Collaboration, job organizer, CRM, phone center, and website builders are among the tools that allow you to get everything you need to manage an effective company in one spot. This platform is expected to evolve and can be tried out for a limited time. This software is incredibly effective and inspirational, with amazing project planning and management features.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Erica T.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2022
Features-Packed Project Management Software
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
There are just a few minor variations between this application and others.
What is your favorite aspect of this product?
I prefer Bitrix24 because it is unquestionably a local Internet solution that is safe for use by small and medium-sized businesses and can be implemented quickly. Collaboration, communication, social networking, business process management, and the creation of excellent papers are all made possible by this tool. The reason I chose it over other programs is that it provides for greater continuity of knowledge to handle data on web sites, which allows for a stronger engagement with customers.
What do you dislike most about this product?
All I have to say about Bitrix24 is that it was pointed to a free version that I was able to test. As a result of the "no clear functions" and the "accounting function," you will be unable to profit at that time. These, if they are in the paid version and are significant, then I don't see why they are being withheld from the free edition. They should be provided in both editions in order to give people the opportunity to experiment with and begin using some of the designs they provide.
What recommendations would you give to someone considering this product?
Bitrix24 comes in quite helpful when it comes to marketing campaign planning. It begins with a single person processing information and progresses to a sales operation with several languages supported. All of this may be accomplished with relative ease. It may also be required to conduct tests from different perspectives. Then he called for the construction of pipelines with various configurations. With all of this added features, Bitrix24 is the only software you'll ever need. I no longer hunt for alternative solutions, and this is an effort that may be saved by using Bitrix24 instead.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Nadja K.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
"The Best Free Collaboration Platform"
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
there are very few differences perhaps in the price .
What is your favorite aspect of this product?
Bitrix24 is the only free CRM software that includes features like Tasks, Projects, Communications, Funnel, and a slew of other options. This is what I appreciate most. You can accomplish nearly anything with this one platform, and it's free for everyone who uses it. Upgrade your subscription at any moment for access to premium features.
What do you dislike most about this product?
There are so many features in Bitrix24 that it might be difficult to figure out which monthly plan is appropriate for your needs, and this can make it difficult to utilize some of them. So that you know precisely how much you'll have to spend for each function, we should be able to acquire subscriptions for specific features. For free users, there is no help.
What recommendations would you give to someone considering this product?
Bitrix24 is a great CRM to get started with if you've never used one before.
Pros
- Reliable
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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