What is Bitrix24?
Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
94 Plan to Renew
1
Since last award
96 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitrix24?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Configurable Knowledge Repository
Reporting and Analytics
Social Features
Cataloging
Workflow and Approval Management
Intelligent Search
API Integration
AI Capabilities
Rich Text Editor
Multiple File Type Support
Role-Based Access
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Vendor Support
Also Featured in...
Bitrix24 Reviews
Rachel H.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2022
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Shirley A.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Great internal communication tool.
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
This amazing technology makes my job easier, and we can provide a daily calendar for event preparation, as well as a comprehensive suite of cloud-based tools, and we can scan papers and other information. Adoption of this software increases worker communication, is smooth, and allows the entire project to connect to the Internet. Changes have occurred in a short period of time, and we are now more organized and have more interdepartmental links. It is critical in both large and small businesses since it allows us to carry out activities with higher success.
What is your favorite aspect of this product?
Bitrix24 is high-quality software that enables effective project management and resource management, furthermore, the developer is mindful of client service and ensures that their complaints are effectively handled. It is a popular application for both small and large businesses since it fosters cooperation and simplifies teamwork. It features a mobile solution that is compatible with your Android, iPhone, or iPad smartphone or tablet. It has various aspects that are incredibly advantageous to most firms; for example, you can acquire tools to enhance employee cooperative ties.
What do you dislike most about this product?
It was put in-house over two years ago and has served us well thus far. The reality is that it is a program that does not present any difficulties for me, and it is advantageous to operate in a team without having to search for a feature from one box to the next. Bitrix24 is an efficient project management and performance solution. The only slight issue is that the warnings are delayed, which might be difficult.
What recommendations would you give to someone considering this product?
We can work as a team, which increases our chances of success; this platform is intended to grow and can be assessed for a short time. This software is incredibly effective and inspirational, with amazing project planning and management features. Bitrix24 is recommended because it is a very helpful platform for daily life, allowing us to manage and exchange instant messages, work reports, and accounts with exceptional functionality while being completely and continually monitored. It is especially useful as a connecting strategy for an internal social network since it is considerably more functional.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Laurence C.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Excellent for improving internal communication.
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
It assists in many ways, such as providing the best possible solution based on our company pattern, what tools are necessary, how much time is required, and assessing the size of our organization, making it one of the best in the market. All projects can run concurrently. The integration and customization possibilities are strong, with the ability to utilize it on both the phone and the computer.
What is your favorite aspect of this product?
I enjoy how the reports are simply accessible and valuable for assessing and determining program success measures. I like the architecture of marketing, video conferencing, and how easy it is to handle things in the UI. If you get lost, the user's idea correction is accessible, and if you still can't solve it, there is 24-hour support available, 7 days a week, which makes some of the features amazing.
What do you dislike most about this product?
CRM homepage has to be more appealing, as it now appears to be quite bland, by posting pleasant and appealing color, as well as color screen should be altered if necessary. The CRM modifications are rudimentary, and the customer care is poor; worse, the service is at the same level even though we purchased the premium edition of the program.
What recommendations would you give to someone considering this product?
this software can be adapted to the needs of any company. It also significantly improves productivity.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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