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In Partnership With SelectHub
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What is Bill AP Automation?
The intelligent way to create and pay bills, send invoices, and get paid. Get started with Bill.com.
Company Details
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In Partnership With SelectHub
Bill AP Automation Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Bill AP Automation.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bill AP Automation?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Automated Workflow
Content Repository
Compliance Management
Payment Tracking
Payments Scheduling
Fraud Management
Reconciliation
Batch Processing
Optical Character Recognition
Self Service Portal
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Bill AP Automation Reviews
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Ender V.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
It has all the options to make communication
Likeliness to Recommend
What differentiates Bill AP Automation from other similar products?
It is the intelligent business payments platform that offers greater efficiency in financial processes, time savings and total control. The platform reduces data entry and machine learning, works with a wide range of businesses, from small to large, across all industries, as well as providing a console for accounting firms to manage their clients efficiently online, anywhere and on any device.
What is your favorite aspect of this product?
It has flexible payment options such as domestic ACH, international wires and virtual card, it's easier than ever to pay vendors using your preferred method. The software also syncs seamlessly with QuickBooks, Xero, Sage Intacct and NetSuite for easier data entry, improved accuracy and faster account reconciliation.
What do you dislike most about this product?
The new interface is not as easy to navigate as the old one. A great feature of Bill.com is its ability to upload multiple invoices and then analyze them for different vendors. In the previous interface, that was simple.
What recommendations would you give to someone considering this product?
I like that Bill.com connects to QuickBooks and is easy to take advantage of for people who don't have extensive accounting experience. The functions are intuitive and technical support is available via chat when I need it. The image processing feature works great, as soon as a new invoice is uploaded, it is converted to digital text and saved. It makes it easy to save and forget invoices.
Pros
- Caring
- Respectful
- Altruistic
- Generous Negotitation
Please tell us why you think this review should be flagged.
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Laura L.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Payments and Accounts Payable with Bill.com
Likeliness to Recommend
What differentiates Bill AP Automation from other similar products?
We have a whole system to enter invoices and pay vendors and contact information to make payments on time and also allow vendors to manage their own accounts if they have updates so it is our one solution for our accounts payable because it fits right in with our company.
What is your favorite aspect of this product?
We have a simplicity for entering invoices, tracking invoices and finding invoices already paid due to the tools provided with excellent synchronization of accounts payable with QBO and reissuing a check if needed due to it's very user friendly interface for first time users.
What do you dislike most about this product?
It really needs better management for customer service because it is only by chat and many times you can't express your ideas or needs well because it is only a chat, it would be nice to be able to make updates or changes in the invoice description lines on several invoices at once before saving them and passing them to the next approver as well as having different payment methods without having to synchronize with QBO.
What recommendations would you give to someone considering this product?
Bill.com meets our accounts payable needs and is reliable and easy to use as well as being recommended for companies that have a full time person dedicated to dealing with this software, and are looking to centralize payments in one place to make the invoicing process efficient and works well for small businesses that need to control accounts payable and receivable.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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Kristin M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Initial Implementation
Submitted Nov 2022
Your best choice in accounting systems
Likeliness to Recommend
What differentiates Bill AP Automation from other similar products?
Automatically synchronizes with integrated accounting software, reduces manual data entry improving accuracy with invoice capture and duplicate invoice detection. Keeps a copy of the canceled check with the invoice so you can provide that information to the invoice payment capability.
What is your favorite aspect of this product?
Bill.com's customer service is much improved. Customers calling to talk straight talk and know what they are doing to help when you have a question or problem. it is a great tool and I would recommend it especially having worked with other payment processing software.
What do you dislike most about this product?
Synchronization issues have messed up historical customer data in QuickBooks, Customers do not prefer this interface for payment and after all, using our system resulted in a much more streamlined and cost effective process, bank transactions are easy to intercede, and QuickBooks easily compares those payments to invoices or vendor expenses.
What recommendations would you give to someone considering this product?
It works well for small businesses that need to control accounts payable and accounts receivable. As for large volumes, we have habituated data losses when adjusting with Netsuite and the lack of support causes major headaches, it is very docile to use and allows a small team to deliver a splendid product by delivering payments to vendors in an accurate and timely manner. They allow many inputs for suppliers to customize how they get paid.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation
Please tell us why you think this review should be flagged.
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