BigTime Logo Award Winner Product Badge
BigTime Logo Award Winner Product Badge
BigTime Software

BigTime

Composite Score
8.1 /10
CX Score
8.6 /10
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Category
BigTime
8.1 /10

What is BigTime?

BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.

Company Details

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Awards & Recognition

BigTime won the following awards in the Professional Services Automation category

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BigTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigTime.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigTime?

4% Negative
4% Neutral
92% Positive

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Respectful
  • Friendly Negotiation

Feature Ratings

Average 86

Client Portal

90

Expense Detail Tracking

89

Security

88

Email Synchronization & Tracking

88

Time Management

88

Knowledgebase

87

Project Management

86

Billing

86

Business Process Analysis (BPA)

86

Retainer Management

85

Process Automation

84

Vendor Capability Ratings

Average 81

Quality of Features

86

Product Strategy and Rate of Improvement

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

82

Business Value Created

82

Availability and Quality of Training

80

Ease of IT Administration

77

Usability and Intuitiveness

77

Ease of Customization

76

Vendor Support

75

BigTime Reviews

ANDREW T.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use, great for entering time and invoice

Likeliness to Recommend

9 /10

What differentiates BigTime from other similar products?

It's easy to navigate and enter time and invoicing when I worked freelance for some vendors for educational learning software

What is your favorite aspect of this product?

I like how easy it is to use and entering time and invoices was easy. It was also easy to locate my past billing for future reference.

What do you dislike most about this product?

I don't have any major dislikes or areas to improve at this time.

What recommendations would you give to someone considering this product?

I'd recommend big time for invoicing on small projects and day to day billing.

Pros

  • Unique Features
  • Transparent
  • Security Protects
  • Helps Innovate

Aseem S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to administer and use, constantly evolving

Likeliness to Recommend

10 /10

What differentiates BigTime from other similar products?

BigTime has a reputation in the market now. It is a very powerful platform and a lot of integration can be done. The UI makes it very easy, approachable and understandable. Very neatly created and 0 confusion.

What is your favorite aspect of this product?

Very meticulous and easy. Anyone can learn and start with it in just 2mins. Not at all confusing.

What do you dislike most about this product?

There is nothing to dislike about the product, just that a lot can be done in the product and many many features can be added in the future. UI is a little slow.

What recommendations would you give to someone considering this product?

Very easy to understand the functionalities of BigTime, just shoot the app in the browser and start working with it, You will get the hang of it in no time.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

Matthew S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to implement, saves time and money.

Likeliness to Recommend

9 /10

What differentiates BigTime from other similar products?

It is an excellent tool for managing the time of the entire work team, assignments, departments, and projects. We make invoices and track budgets, and we even add time sheets so we can see how the project is progressing. Our administrative staff allowed him to perform financial health reports on the projects and handle each invoice.

What is your favorite aspect of this product?

Its many features adjust to the user and their clients, creating a workplace solution dedicated to the high performance of their mobile devices and enterprises at all times. The browser has proven simple and effective in responding to administrative activities by executing cash flows when employed in digital apps. Because of the automated capabilities, you will be able to carry out project planning with more organization, billing, and save time with more fluid work. It interacts nicely with QuickBooks, is simple to use, and has a structured and clean layout that allows for best efficiency.

What do you dislike most about this product?

The report customization tools were weak in our opinion, and they should be improved. Some limitations do not always correspond directly to our platform and do not fit into our company's culture, making it difficult to integrate directly with QB's data work by failing to comply with the high performance in the solution of their work and economic activities to be solved to the greatest extent possible. Understanding how budget tracking works, which gets quite intricate and customized for mobile PPP, might be tough.

What recommendations would you give to someone considering this product?

This platform is relatively affordable in comparison to other platforms, and it is also full, allowing you to handle all of the components and accounting needs. You will be able to achieve work flow, develop effective time management for all work staff, and create simple reporting and invoicing.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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